Experience with Qualitymanagement for Material (not Software) in Jira?

[Ingo Wenke]

Dear,

we are using Jira and Confluence for our production of goods by using heavily the workflow and automation engine from Jira.

We are searching now for a solution or best practice how to implement a quality-control process for goods in Jira.

While testing a software release is like running multiple different test-cases with one (new) build or version, testing goods is like running the same test-case multiple times for one "deployment".

E.g. you receive an article X from your supplier, 10.000 pcs. You want now perform a quality control by testing 100 pcs out of those 10.000 pcs. You have to perform the same test 100 times for the same delivery.

This is the moment when software-QA tools fail.

Any suggestions?

[Ingo Wenke]

Some self talk while seeking input :)

We setup a QA Project in Jira for a high valuable, low frequency article.

The underlying process is simple, just like new, check-ok, check-fail.

All QA metrics were defined as custom fields and added to the mask.

The fix-version field reflects the date of delivery.

Each issue represents an article / material.

300 incomming articles = 300 new tickets.

While using Jira mobile app on a tablet, QA is able to take pictures if required for further clarification.

Now, we can track and evaluate the quality of our supplies.

With the add-on app "time in status" we're able to visualize the progress of quality over time.

Jira real-time dashboards are used during management calls and issue details are used for further clarification with engineers.

This is a huge improvement to manage the quality with our suppliers. 

Next step will be a solution for high-volume articles.