The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
Your license might be inactive, your Jira admin can activate the license. We also got your question over our support channel in the below ticket. We can continue the conversation over there.
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