Jira

While we test the auto-reply message of receiving a ticket, the customer doesn't know who the employee assigned to his ticket request is.

• Question
• jira

We want to use sub-tasks in our board.  However, if we size a sub-task it does not count towards the sprint total.  We have used the solution in here https://community.atlassian.com/t5/A...

• Question
• automation
• cloud
• jira
• jira-cloud

I would like to know how to set the base URL of the Xray endpoint. I have searched everywhere and have not found anything on the subject. Resource: https://www.atlassian.com/devops/testing-tutorial...

• Question
• jira
• xray

I need to enable Jira Cloud for Excel (official) for our organization. Could you please share how license fee associate with installation?

• Question
• cloud
• jira
• jira-cloud

Dear Support Some users aren't able to raise requests on behalf of other users through the Portal When typing a name in the field there are no matches available. Can you please assist with steps to...

• Question
• cloud
• jira-software
• jira-software-cloud

Is Fisheye and Crucible compatible with Jira Cloud?

• Question
• cloud
• jira
• jira-cloud

Hi I have create a two new issue type, feature and sub feature. Now I would like to create a Roadmap with only feature and sub features. I have search to forum and haven't found what I want to do. S...

• Question
• cloud
• issue-type
• jira-software
• jira-software-cloud
• roadmap

Please let me know the reason?

• Question
• jira

I'm trying to use the Cloud automation to get the users from the Jira REST api and then push them into Insight with an External import. However, the result I get from the smart value is transformed i...

• Question
• automation
• cloud
• jira
• jira-cloud
• smart-value
• +1 more tag...

Hi How can export the Advanced Plan using Jira Cloud for Excel. I know the name of the specific plan but I can not identify the datafield to be used for the JBL query.

• Question
• advanced-roadmaps
• export
• jira-cloud
• ms-excel

hello all , my company now using jira  i plan to change it to trello  , its more easy to use , do you advise me to do that , and how its easy to move all projects in jira to trello ? 

• Question
• jira

Hi Dear Community! Have you had cases of connecting several JIRA? The current situation requires that some applications must be received in our jira through the portal, and then duplicated in our cl...

• Question
• cloud
• jira-service-management
• jira-software
• jira-software-cloud

Hi ,    I want to export Dashboard into Excel ?  can any one suggest export dashboard into Excel plugin?   Thanks& Regards! Priyanka!

• Question
• cloud
• jira
• jira-cloud

Dear All, I am searching for pdf lab documents for Jira Software. Regards,

• Question
• cloud
• jira
• jira-cloud
• training

we are loping the workflow  1. How to get how times they looped ? 2. we need notification they started looping ?  

• Question
• cloud
• jira
• jira-cloud

I can not configure the fields when creating an Epic in New Experience View: https://www.dropbox.com/s/xbghlzhfzbavz5w/img-2022-02-09-09-17-25.png?dl=0 The Show fields button is disabled. In the Ol...

• Question
• cloud
• jira-software
• jira-software-cloud

In the Jira Software > Releases > Version page the issues are automatically sorted by priority. When we generate our release notes we structure them in ascending order of their issue ID (key).&...

• Question
• cloud
• jira-software
• jira-software-cloud
• version

I want to test the rest api of jira and fetch user accountID from jira. So I used the below url  url: 'https://domain.atlassian.com/rest/api/2/user/search%3Fquery=myuser@domain.com' But I am ...

• Question
• cloud
• jira
• jira-cloud

Hi Team, I might be asking a very basic question here. Can anyone please enlighten me whether we need to follow the set hierarchy of Epic > User story > Task > Subtask?   If i am ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I am using Jira Cloud to manage multiple projects at once. And I would like to use the JIRA REST API on ScriptRunner for Jira Cloud to automate the following no.2(copy～) and no.3.   1. Create...

• Question
• cloud
• jira-software
• jira-software-cloud
• rest-api
• scriptrunner

I added a few fields, associated them to the screen but still, they do not appear on the screen. Did I miss something in the process? Btw, I am very new to Jira and I'd like to master this product - ...

• Question
• cloud
• custom-field
• field
• forms
• jira-software-cloud
• +1 more tag...

...ype": "application/json; charset=utf-8", "Access-Control-Allow-Origin": "*" }, data: JSON.stringify({"name":keyValue+"-BigPicture","jql":"\"Project ebm-papst\" = "+keyValue,"favourite":true}), s...

• Question
• jira
• jira-server
• migration-customer-care
• server

Is it possible to automatically assign a user to an issue when the status moves to done with the below criteria?   When status moves to 'done', assign issue to the user who transitioned the is...

• Question
• cloud
• jira
• jira-cloud

Hi!    We have a great setup with Jira and have added and utilized many of the applications to further fit our needs. We are currently in the process of trying to find solutions for Contr...

• Question
• cloud
• jira
• jira-cloud

Hi,  I have integrated Jira with TestRail, and I can see TestRail cases in Jira, but after I export Jira issues to csv file, the file doesn't include TestRail cases, could you develop this feat...

• Question
• jira
• jira-server
• server
• testrail