I was running into a problem where the resolution date in Jira Align was not being set. Now that I added a new post function to correct the workflow, the resolution date is correctly being s...
Hello, Last week we started having problems with our issue templates: When any member of our team wants to create a ticket from the template, it will automatically assign the template creator...
Hi all, I am trying to get all issues from a project using Jira Rest Java Client, but I have about 13k of issue for project and more. What can I do to obtain all list of issue for one project wi...
I have a bunch of archived projects that are using workflows, permission schemes, etc that we've since phased out, but these schemes remain because they're linked to those archived projects. It's cau...
Hello All, Recently, I have lost the ability to tag any of my team members within JIRA tickets. I used to be able to type @Name and get a drop down (like I did here and I saw the drop dow...
What is a query to search for tickets with a certain updated status within a date range? I have a Kanban board and I'm trying to figure out the tickets done within a certain month/ period of time.&n...
I created a filter the other day and added it to an issue stats widget on a dashboard. The Filter was set to Private for both read and edit. The dashboard was set to My Org View, Private edit. ...
We are using Jira Service Management cloud and SSO. Where can I find this information in JSM?
I'm creating a custom field, and I would like to include a default text in the content to show to user what to type, and them, when I click on the field this default text disappears and displays only...
Hello, I'm going through a Security audit (internally) and I've been asked about JSM backup policy. Where can I find the information? Thank you, Carmela
Hi Community, Are there any consequences or concerns for changing the category from "In Progress" to "To Do" for a custom status that's used in multiple workflows? TY!
I have a Scriptrunner Fragment/Rest API combo that I have been using to put a button on the Admin->System page. When the button is clicked, it displays the dialog generated by the Scriptrunner RES...
We are currently running Jira Software 8.13.15 on or internal test instance. We want to upgrade that to 8.13.20. The original instance was installed using the linux binary installer. The upgrad...
é possivel mover os projetos que estão no jira work management para o Jira software? Pra eu não ter que copiar e colar um por um e não perder o que já esta em comentário.
Hi, I have a field in Jira coming from a plugin (CRM for Jira) that the Automation doesn't see. Now I have an Automation rule, that starts with an EPIC - and if I set up a value in that custom fiel...
Hi there, A user in a Jira Project Dashboard is getting the error in the attached image. We have created a dashboard with multiple filters etc. Thoughts?
Every time I go to create a project with the SCRUM template I get this error. Any idea why this might be happening?
Tengo exactamente este caso: https://community.atlassian.com/t5/Atlassian-Access-questions/How-do-I-remove-an-organization-admin/qaq-p/1140954 E indican, que en caso de estar aú...
How can I give some users limited Service Desk Access and other users full Jira access - while still keeping all of their approver roles and moving issues through the workflow? There are sensitive p...
Hi community I am not able to find exact path for jira project component to integrate with siem tool can u someone help me one this issue
Hi, first off my motivation to use the offical JIRA Java REST client: We have been using https://github.com/rcarz/jira-client for quite some time but it has not been updated for a very long time. B...
What query can I use to pull up a link for tickets completed within the last month to include in my monthly reports?
Hi there, What is best method to "cc" a user on a JSM request type form? Essentially, we will have use cases where a submitter of a request will need to "cc" a user to have visualization on t...
I wanted to create an automation rule, if the remaining time of an issue is less than 30% of original estimate
Hi there, Why when we add Priority Field to a request type it only adds the Priority Field on customer request form and not also in unison on the agents end of the request view? For some reas...
| Subject | Author | Posted |
|---|---|---|
| November 28, 2024 7:00 AM PST | ||
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| November 18, 2024 3:07 AM PST | ||
| November 14, 2024 11:02 AM PST | ||
| November 13, 2024 11:48 PM PST |