Jira

Hi, I need to know if there's any possibility to trigger a script when a ticket with some special parameters is opened, for example, if the ticket is "Creation of user Albert" a script that creates u...

• Question
• cloud
• jira-software
• jira-software-cloud

Now there may be a better way around this and im pretty new to Jira so bare with me if this is a stupid question. We have recently changed a number of automation rules in Jira Service Desk - the rul...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I'm trying to retrieve the issues created last week using the following JQL clause created >= startOfWeek(-1w) AND created <= endOfWeek(-1w) However, it still returns issues created on Sund...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Dear community, We are not able to search any task? also when we create any task we get attached error? not able to generate excel reports of tasks.

• Question
• jira-software
• jira-software-server
• server

I have tried to invite a new user to our jira team, but the user does not receive any e-mails. Repeated invitations were requested and plenty of time was allowed for them to arrive, but nothing appe...

• Question
• cloud
• jira-software
• jira-software-cloud

Is it possible to search for something like this by JQL : start date <= now <= current week (-2)

• Question
• filter
• jira-software
• jql
• search

i tried to change status as a field,but not work,and i see we need to change the status by transition.   but i do't understand the schema . for example,i want to transition my issue from to d...

• Question
• jira
• jira-server
• server

Dear community I would need to create issues getting data from an event calendar I actually have on an excel file (csv). I would like to have user select the event where the issue has happened, sele...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi,  We have a Jira integration with our Vulnerability management tool, InsightVM by Rapid7.  The integration auto creates tickets when vulnerabilities are detected by InsightVM. It takes...

• Question
• insight
• jira-software
• jira-software-server
• server

Is there a limit on how many contexts can be set for a custom field ? https://support.atlassian.com/jira-cloud-administration/docs/add-a-context-to-a-custom-field/   In our usecase we need to...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Atlassian Team,   I am Nabila from myQuickHR Sdn Bhd, a company that specializes in HRMS solutions based in Kuala Lumpur, Malaysia.  We are looking for a system to track and mana...

• Question
• jira

Hello   I've been using Jira for about 4 months now as a new user. Currently my workplace has been using Jira for well over 3 years and as such it is quite a mess. The QA manager and I are lo...

• Question
• cloud
• jira-software
• jira-software-cloud

Is there to way to have the JQL Editor outside the dialog (perhaps, in a card). I want to have the same data as shown in the JQL Editor dialog box but outside the dialog.

• Question
• cloud
• jira-software
• jira-software-cloud

Hi All, I'm going to managing a new project for Waterfall. I would like to know if my project is delayed or not. However, if I don't have the "estimated start date", "estimated finish date" and "es...

• Question
• cloud
• data-center
• jira-software
• jira-software-server
• server

I'm trying to complete the current sprint, but I'm getting message saying that "Sprint cannot be completed as there are incomplete subtasks on the following issues: +list of subtasks". Actually thes...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

is there a way to create a new se3ction on an issue screen so i can group custom fields

• Question
• cloud
• custom-field
• jira
• jira-cloud
• screen

Success when install second github organization in github side (Install GitHub for Jira on a new organiozation), but repository not showing on jira site.

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I am trying to find a tool or template inside a tool, for cost approval process within project management. Any suggestion? Thank you,  Erika 

• Question
• cloud
• cost
• jira-work-management

Hi all, Writing my issue here in hopes someone came across this issue and may help me find a solution: I have an Atlassian account with two other team members where we have among other tools Jira...

• Question
• cloud
• dashboard
• jira
• jira-software
• jira-software-cloud

mail handler not creating jira ticket .it working but some ticket not creating from email .    

• Question
• jira
• jira-server
• server

Hey guys, I really like using Automations, but I can't figure out how to do this one, if its even possible: Currently, when I create a User Story two custom Subtasks get added. User Story - Techni...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Atlassian Community,   I am currently working on new automation rules and have an issue with the assignee.   When I create sub-tasks and try to assign an assignee, the list of users ...

• Question
• assignee
• automation
• jira-work-management
• permission

We use Jira for some time now we have around 20 users. Now we need to enable SSO, does that mean that our previous tickets and users will be affected or deleted??

• Question
• cloud
• jira-software
• jira-software-cloud

Hi all when trying to login Jira i get the error contact your Admin and give them this  error identifier  occured .    

• Question
• jira-software-server
• server

Usually you may have kind of two different pages within Issue layout. Description fields on the left with Summary field on top and Context fields on the right. When scrolling down the ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud
• layout
• +1 more tag...