Jira

Hello, I am a site admin for our Jira instance. We have numerous projects but one in particular has an issue where duplicate tickets are created for anyone that submits them. When attempting to rais...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I have successfully imported a number of test cases using the  XRAY Bulk Import tool.  However when I want to add e.g. Test Phase columns  then I get an error message, resulting in fac...

• Question
• cloud
• import
• jira-software
• jira-software-cloud
• xray

I wanted to know the impact of changing the project key. What happens to existing requests? And the knowledgebase linked to the old key (confluence cloud) can it impact anything? Or can we point to t...

• Question
• cloud
• confluence-cloud
• jira-service-desk-cloud
• jira-service-management-cloud

Hello ! I want to send a meeting request to some people, by using Outlook 365 or Teams. And I would like an app that automatically create issues in Jira for each participant in the meeting. Please...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi there,    I want to carry out an automation of a field. What I want is that everytime that a field value changes, the other field also changes. However, I'm new to JIRA and I know litt...

• Question
• cloud
• jira-software
• jira-software-cloud

Is it possible to add additional user info fields to a user profile such as a phone number?

• Question
• cloud
• jira-software
• jira-software-cloud

We currently have an up and running Jira Software Server with multiple projects. I'd like to setup some workflows with automation. Is this possible in Jira Software Server or would we have to upgrade...

• Question
• jira-software
• jira-software-server
• server

I cannot view "the insights of the active sprint" although the permission is granted to me and the board is associated with a specific project. What shall I do to fix this issue?

• Question
• cloud
• jira-software
• jira-software-cloud

I have a standard validator (one scriptrunner script) that I want to apply to multiple workflow transitions across 100s of projects. Too many to do manually and I cannot share the workflow as one iss...

• Question
• jira-core
• validator
• workflow

how do i add user story to in-process sprint?

• Question
• jira

I'm upgrading Jira for the first time. Im nervous!! Are there step by step instructions on how to upgrade Jira server???

• Question
• jira
• jira-server
• server

I need several fields added to the template for our organization.  These fields are Account which may be tied to Tempo.  The other field is Team, I assume this represent the internal team w...

• Question
• cloud
• jira-software
• jira-software-cloud

to practice jira administration, i need a hands-on setup. i get jira access as user. how to get jira with admin access ? ( to try out as jira admin )

• Question
• cloud
• jira-software
• jira-software-cloud

Tried using pathsMatchExcludingDeletes('glob:.gitattributes') in protect git refs hooks. but did not work. could you please help me know where I am doing wrong

• Question
• bitbucket
• jira-server
• server

Hi All, I'm a new-joiner to the community so hello to Everyone! :) I need a support in counting empty fields in a issue. So this is how it's look like - we've established a list of mandatory...

• Question
• field
• issue
• jira

Hello, We are using Gmail mailing list accounts for our incoming mail servers. Following latest announcements from Google, we have a yellow warning sign next to each one of them (https://community....

• Question
• cloud
• email
• jira
• jira-service-management
• jira-service-management-cloud

Dear all ,  i have created an automation where upon creation, i am assiging the ticket to me, change a field and put a comment. Then i am triggering an email and i am trying to get the ticket ...

• Question
• automation
• cloud
• jira
• jira-software
• jira-software-cloud

I would like to setup a quick filter but allow my users to enter parameters or variables to narrow down the hit list of records (stories).  I created a custom field that allows for multiple valu...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi   We have a project in JIRA Service Desk. It is necessary that, according to the filter, some requests be visible in Confluence to all employees. And not just employees in JIRA. Any ideas?

• Question
• jira
• jira-server
• server

I tried exporting my filtered results using Excel (CSV) format. In the exported file, Time spent value is converted to invalid format. Any suggestion how to get the time stamp as is in exported file?

• Question
• cloud
• jira-software
• jira-software-cloud

I have what should be a simple date calculation automation task that I can't seem to get working. The fields in question are Date of Review and Expiration Date. The rule is set to trigger...

• Question
• automation
• jira
• jira-server
• server

Hello!! I use Jira to keep track of my Sprints but I also want to monitor - in Jira - the execution of recurring tasks, which occur daily or weekly. Is it possible?

• Question
• checklist
• cloud
• jira
• jira-software
• jira-software-cloud

I want to remove the flag of an issue in a post function of a transition. Having read through the forums I found it should be a field called "flagged". My problem: There is no such field. Neither JSU...

• Question
• jira-server
• jira-software
• scriptrunner

Hi, can you tell me, what statuses are exactly fetched via the /rest/api/2/status https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-workflow-statuses/ endpoint please? ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Is there a report or a JQL that will tell me the count of cards in my Backlog on a specific date in the past?

• Question
• cloud
• jira-software
• jira-software-cloud