Jira

Hello community, pleasure to greet you. I have come to ask for your help, a couple of weeks ago we found that we had to renew the external certificate that we have in JIRA under window server, when ...

• Question
• jira-software

Hello Team, We have recently migrated from Jira server to cloud and created new sprint in the team-managed project , the story points was visible in the sprint board. When i switch the burndown rep...

• Question
• cloud
• jira-software
• jira-software-cloud

Email notifications for inactive users

• Question
• cloud
• jira-software
• jira-software-cloud

Hi team, I want to set null or empty value to component if another field gets changed upon closing of the ticket So that User has to select new value into Component. Trying a lot but couldn't get ...

• Question
• jira-software
• jira-software-server
• server

Hi All, I am trying to send a custom email using "Scriptrunner send custom email" template where I am retrieving values of some issue fields. I am able to it successfully for summary, description et...

• Question
• jira-software
• server

Hi Team, We have a one important question regarding Jira projects migration in bulk using CMJ plugin. We are in the process of consolidation our Jira instances into one Jira DC. We have X no of ins...

• Question
• jira-software
• jira-software-server
• server

I want to add a status called Refined so that it's clear which of the stories in the backlog have already been refined.  As stories are refined  & prioritized we will move them into a s...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello my community friends! I'm developing a shopping portal, where when creating the requisition, an email is sent for the area manager to approve. Once approved, it is sent to the buyer who will p...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi Team,   We want to migrate existing Jira Project from one salesforce system to another. How can we do that? We are using Service Rocket connector and simply changing the connection from one...

• Question
• cloud
• jira-software
• jira-software-cloud

I'm following this guide, https://support.atlassian.com/jira-software-cloud/docs/link-a-confluence-page-to-a-sprint/ to create a Confluence page and have it linked to my Jira Sprint. But the pag...

• Question
• cloud
• confluence
• confluence-cloud
• jira-software
• jira-software-cloud
• +1 more tag...

Hello, I am trying to find a way to filter issues which has more than one component.  I tried Googling ... but no luck. People are looking for solution since 2011.. but not found one. I need ...

• Question
• jira

Hi support,   I am trying to find if we have any report that pulls Epic details of how much hours estimated to hours spent.

• Question
• cloud
• jira-software
• jira-software-cloud

Hi there!   By using ScriptRunner I'm trying to compare the dates between two custom fields and save the result on another custom field (using the hour unit). Alhtough it seems to not be worki...

• Question
• cloud
• jira-software
• jira-software-cloud
• scriptrunner

Is the Summary view per project only, or is there a way to view a summary across all (or selected) projects? For example, I would like to view the team workload across multiple projects.  Simila...

• Question
• cloud
• jira-work-management

Hello, community friends! I would like some help, is it possible to remove the "comment" field or remove its mandatory? When the user receives the notification to classify the incident, it opens th...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi All,  It has been a while that I've been working in Jira to the degree that I am now. Some things are familiar yet some escape me so occasionally, I hit a wall. We are setting-up a new Jira ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, We deprecated a couple projects in favor of a centralized shared project and moved all previously created issues into it.  It is highly likely that other projects might have reference links...

• Question
• cloud
• jira-software
• jira-software-cloud

Trying to create an automation rule (Scheduled) that will read in the value from a numeric custom field and use that in the JQL to figure out if the issue was last updated beyond a certain period of ...

• Question
• cloud
• jira-software
• jira-software-cloud

How to change a field so that the information is editable

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello,   I just started work with my company this week and have very basic experience with Jira. I have been given the task of creating templates for different functions in our group.  ...

• Question
• issue
• jira
• template
• variable

If you interchange information between a Jira Service manager project and a work manager project you need to use rules on both sides.  The UI for creating tickets for end users in work manager i...

• Question
• cloud
• jira-work-management

Yesterday, I created a new project and used the same screen layout as an existing project. Today, some tasks are missing from the original project. Did this problem occur by reusing the issue type sc...

• Question
• jira-software
• jira-work-management

How to add due date column in jira subtask Currently we can see subtask field name and status along with that we need to add column due date..

• Question
• cloud
• jira
• jira-cloud

A number of Kanban boards are hidden and shown as private and I don't know why, even though i'm the administrator, how do I disable that so they're visible.

• Question
• cloud
• jira-software
• jira-software-cloud

Good Afternoon,    Is there a way to organized  component list and Issue types alphabetical.  How do you add/ Remove a Field for the IT help Desk Portal  ( When creating a...

• Question
• cloud
• jira-software
• jira-software-cloud