Jira

Some users are not moving a story status from ToDo -> InProgress when they log time.  Is there a way to force a status change based on when time is logged?

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I recently created a simple automation. The automation creates 5 new issues (2 of which are in other projects). The issues which are in the same project are created successfully. The 2 issues th...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, Is it possible to set flag = true on post function using scrip runner?

• Question
• cloud
• jira
• jira-software
• jira-software-cloud
• scriptrunner

Hi, I have update JIRA Version 8.13 to 8.20.9 without problems. So far everything is ok only one thing is missing - "Backlog" System export and import ran successfully. In all boards the backlog ...

• Question
• jira
• jira-software
• jira-software-server
• server

Hi, We would like to know if it is possible automate a process that downloads information from Jira and uploads it to a server. Thanks a lot!

• Question
• cloud
• jira-software
• jira-software-cloud

Hi ,   Can jira close a servicenow Incident.

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

We have a Zapier integration so that when someone comments on a Jira Task this comment is also posted to the Salesforce Opportunity.  However, when someone comments in Jira "This is scheduled f...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, I am starting to use JIRA CLoud to prepare our migration. And I can't find how to associate a workflow schema wth a project. In the documentation, I did find Associate a workflow scheme ...

• Question
• cloud
• jira-software
• jira-software-cloud

As a designer I work across different company products that use Jira (v8.20.8) it's really hard to see everything I need centralized in one place with due dates. Jira Work Management looks like ...

• Question
• jira-work-management

What's the best way to write a query to exclude tasks that are associated with Epics?  I've tried a couple of statements with "parentsOf" phrase.  I want to exclude them from my software ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, Right now I'm using 1 pretty big workflow with stepts of different teams. Right now the first state has category "To do" and the last state "Done" and everything in between "In Progress". In act...

• Question
• cloud
• jira-software
• jira-software-cloud
• status-category
• workflow

Hi everyone, I can't edit the fields a customer filled while creating a ticket over the customer portal. Is there any option to edit those fields as an agent? I am using JIRA Cloud.   Best re...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I want to use the Filter By drop down menu on my Company-managed business board to only see Issues with a certain label.  The filtering appears to NOT work when there is more than one label...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have a project with three screens all linked back to a single issue type screen schema. There's the default, a bug report specific screen ( and screen schema ), and a new feature specific screen ( ...

• Question
• cloud
• jira-software
• jira-software-cloud

HI ,  Im working with a new team and they use the development done or even ready for production in their status - . Im looking to see how do I create a jira query that will show me all the tick...

• Question
• jira
• jira-server
• server

Couldnot see the option to add subtask in a story. Its already created in the issue type    

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi smart folks. I am trying to set automation that will send emails to all team members who didn't log time for the issues that they worked on the day/s before. We often need to remind people to l...

• Question
• automation
• cloud
• jira-software
• worklog

Issue mostly described in the summary. If I try to clear values for Start date and End date (Start date field used by SoftwarePlant plugins). When I clear the value on Edit-Screen it disappears from...

• Question
• jira
• jira-server
• server

Hello everyone, I've been using Gsheet plugin/extension to auto-export some specific Jira fields for metrics. It's been working smoothly for a few months. Since last weekend (Jun 5), the plugin all...

• Question
• cloud
• jira-software
• jira-software-cloud

We have a paid version of Jira Software with around 20 agents. We are looking into Jira Service Management. Is this a separate subscription or can one be used off the agents from another?

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I'm trying to find a way to add our t-shirt sizes to display on a sprint board instead of the story points. Does anyone know if this is possible? I am trying to eliminate diving into edit on ever...

• Question
• jira-software
• jira-software-server
• server

Greetings, for a month we have been experiencing slowness on jira, in particular when browsing the various issues of the kamban board. On the logs I don't find any memory problems but only on the ca...

• Question
• jira-software
• jira-software-server
• server

Hello, I'm building a script to connect to the Jira REST API via cookie based auth. When I use on my script: session = requests.Session() a_session.get('https://somejiraserver.com/') session_cook...

• Question
• jira-software
• jira-software-server
• server

When I do a select * from cwd_Users they appear updated.  But when I go into the app, they are still the same.  These are Internal Accounts, not AD. Do I need to recycle something?

• Question
• jira
• jira-server
• server

We have requirement that there is a Project called "A" and Epics are created in that. Later on Stories from Project B,C,D,E,F and so on linked to the Epics in Project-A. To get the Epics in A and the...

• Question
• jira-core