Trying to execute a JQL where tasks that have a certain project type linked to them are returned, removing any tasks without a 'Platform Delivery' project related in the return Trying ...
Hello, I'm using a custom "people" field in a Jira Software Project (team-managed) I'd like to test out an automation rule where the Display Names and email addresses of all those users from th...
Hello, We are looking to migrate our Team Managed tasks to a Company Managed format. We have over 150 software projects in Team Managed and are looking to reduce these down to 15-20 software p...
For cloned tickets (originating from SMR), can updates be sync'ed bi-directionally? If a cloned Jira issues is updated, can that update be pushed back to Service Management Request?
If restoring a backup of JIRA on a different server and can't create a link with the existing attachment directory location to the new location is there another way to reload jira with all of the att...
Jira is not my friend today, I can see all my tickets over "All open Tickets" for me and assigned to me, but not under "Waiting on ME" ?
We had a little issue with an old FishEye server that was running in two instances with the same database. (Clone for test instance was misconfigured) This caused that the same smart commits repeate...
Hello, we use Jira Business Project to track work-related tickets and we ran into a problem with the project board being limited to less than 1,000 unresolved tickets. There was an issue with ...
Hello, https://support.atlassian.com/jira-software-cloud/docs/available-custom-fields-for-team-managed-projects/ We would like to use a custom "People" field to essentially add multiple...
If i create a field Number of comments in a project . that field should automatically show the number of comments that have been added to the ticket in project. Any suggestions or...
I'm trying to re-vamp our service desk's ticket templates and want to add a dropdown that lists all of the projects held on our Data Center. I can't seem to find a way to add this field, which ...
I am looking at creating a global automation and would appreciate some help with it. This is the automation I am trying to work on: When an issue is created, and it is linked to an Epic link, The i...
For the last two hours, it can't update the workflow changes, but it won't discard them either: I have zero tickets in the system as I am setting things up in the Team project. When I ...
Hi, I would like to export/share the board from one project account I am using (vendors account) to my newly created company account without having to redo everything, while also capturing the ...
We restarted JIRA twice over the weekend due to a DR test and it caused out Zendesk plugin to break. When we went to fix it, it claimed it needed to be reinstalled. Upon attempting to reinstall the a...
Hi guys - I have a very 'one-off' question derived from a question I've received. Within the first column on a 'team-managed' board, can I move the '+ create issues' to the very top of the column? ...
We are in development on networking projects how can we use it development and managing the team with it?
I did find a 10 year old product suggestion, but am wondering if anyone has found a work around? I'm looking to create a filter that would list all issues that have user "XYZ" mentioned on them...
Hi, I'm a beginner of using Jira and Insight. I have an Insight Object Schema setup named "Hardware" and Object type "Staff" contains the attributes "Email" and "Computer". When an issue i...
We are utilizing team managed projects and I would like to make certain custom fields mandatory on the issue creation screen such as designating it as customer based or not. Is that possible, a...
We have the following formula field Σ Time Spent Is it possible to create a formula for sum of time spent in the current month and then sum of time spent in the previous month? th...
Cloud Migration Assistant logs the below errors/failures. Any pointers or prior experience like: https://community.atlassian.com/t5/Jira-questions/Failed-to-Retrieve-User-557058-9fe997ce-1ee2-403c-b...
For background. here is the setup we want (and did have working, up until recently): We use Jira for internal issue/bug tracking and all our internal users can see can create/modify any tickets as n...
We're on Sever 7.5.1 and looking to upgrade to the cloud. While we'd rather not upgrade to 7.6.4 first then upgrade to the Cloud, we can't seem to get a definitive answer if we NEED to upgrade ...
How can one create a new program under BigPicture?
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