Jira

Hi, We have a user who cannot access his Jira account because of two-step verification. I am the project admin, but I can't find anywhere to fix it. Here's what's happening to him:   I will ...

• Question
• 2-factor-authentication
• cloud
• jira-software
• jira-software-cloud
• login

I tried like this to update end time through automation. but when I tried to save it says "Additional fields contains invalid field(s) in 'update' or 'fields' section: end time".   Please supp...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello Community, I want to see how many issues are there with same start and end date in my EazyBI report. Can anyone please help me out.  Thanks in advance.

• Question
• eazybi
• jira

I have selected initiative in the filters here:   Still the option Initiative is disabled for me. No help text displayed on Hover.

• Question
• cloud
• jira-software
• jira-software-cloud

Hi team, I have created a lot of tasks in Jira, and I need to assign most of them to one colleague, so how to update the assignee for different tasks together in the Search function?

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Everyone, What would be the best way to assign a servicer, notify them and give them portal access to keep track of their work orders. For example, a service request comes in through the portal ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Disabled filter 

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

We are running our Jira Software in docker on AWS ec2 instance and tried to migrate the users and groups to cloud using Cloud Migration Assistant but it failed. Reports were not generated and suggest...

• Question
• cloud-migration
• jira-software
• jira-software-server
• migration-customer-care
• server

I want to update a JIRA description/comment or a tab without opening it from the command line. This will help scripts to upload/download data to and from a JIRA to say excel sheet. Is there a way?

• Question
• jira
• jira-server
• server

I am having Postgres db and my IP is whitelisted. still i am unable to connect to download db.

• Question
• cloud
• jira-software
• jira-software-cloud

  I'm attempting to transition the status of an issue type in one project when another is transitioned. I have this currently working on a few other projects but I can't get it to work in these...

• Question
• automation
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hello I have seen a functionality in JIRA before, and trying to explore it again.  I am looking for a clickable button for filters in Backlog view.  Added a screenshot below with f...

• Question
• cloud
• jira-software
• jira-software-cloud

Hola comunidad, Necesito contar los dias que estuvo abierto un bug, Se puede? Osea independientemente de los estados que transito. Osea el numero total de dias que estuvo abierto, y desúes quiero ana...

• Question
• cloud
• jira
• jira-cloud

I am trying to find the tickets with duedate now that are not in closed, cancelled, resolved and Story Done status.   project = "XXXX" AND duedate <= now() AND status not in (Closed , resol...

• Question

I'm trying to simply install some trial apps and failing.  For example User Switcher for Jira.  It tries to automatically generate trial license and fails.  So, can't even try these ap...

• Question
• jira-software
• jira-software-server
• server

I have tried to use a JQL query and export.  However, I only get Jira Team ID (CSV Export) or Team Name (Word, HTML, XML, etc. exports).  I would like to get both exported as separate colum...

• Question
• cloud
• jira
• jira-cloud

Is anyone using Jira SoftComply for Operational Risk Management in a BAU environment (e.g. risk profile management - risk, risk rating, issues/ incident, controls etc) rather than than for project ri...

• Question
• jira-software

We're trying to analyze how our Dashboards are being used. Is it possible to get some 'Dashboard usage' analytics? For example, how many times a Dashboard is opened during a day or between two date...

• Question
• jira-core
• server

On the search for issue  I want to create a filter that allows me to see an active sprint, including the issues and bugs.

• Question
• atl-orange
• jira
• jira-server
• server

Hi,  If I have a Jira issue (task) "Issue1" with a Description "testdescription Assignee: Jane Smith", how do I populate the Assignee field in the Jira task from my description?   I ...

• Question
• jira

Or can I limit JIRA read access to a few projects in GH?

• Question
• cloud
• jira-software
• jira-software-cloud

Hi   How can I obtain a jql query extract with consistent date format in Excel. I'm getting some records in the format dd.mm.yyyy HH:mm whoich is fine. I'm however also getting some date reco...

• Question
• jira

Hi all- We currently have automation set where if an Epic is created, two related Stories are created.  The Epic contains the "Reviewers" field and our Stories contain "Assignees".  We w...

• Question
• automation
• field
• jira

Is there a way to hide the 1st column from showing in the Kanban Board but still see it in the Backlog group?  We want to be able to triage issues in a Column on the Kanban Backlog without seein...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Is there a way to automatically split out the attachments of an issue into its own task automatically per attachment? Just like the image below. Ideally, I would like the specific attachment to also...

• Question
• automation
• cloud
• jira-work-management
• jira-work-management-cloud