I want to know the current ticket a developer is working on. We have a lot of statuses in JIRA right, so people tend to not select the particular status while doing the development. I want to know...
Hi Jira Community If you plan and track work across teams and haven’t tried Advanced Roadmaps yet, we have just the right thing to help you get started: Sample Plan! Introducing Sample Plan ...
Hi JSM experts, I had a request of reports for customers. We have nearly 90 customers (Organizations in JSM). We have one support project for all 90 customers. Each customer supposed to...
Hello I have created a Workflow, and via edit Transition loaded a Screen (View and comment Screen). History tab shows the workflow is working, but the Screen isn’t appending the data fields to the ...
Hello, We have enabled the CSAT feature built into JIRA. Our current process is this for JIRA tickets: Inbound Ticket assigned to an agent Agent responds to ticket (resolves the issue) and sets ...
Hello, My Team is starting with Kanban. I am interested to understand how will status On Hold that is setup in our company with blue color impact on Kanban metrics. When PBI is in this status, it me...
I want an email to be sent to a user when I type @username in the bitbucket comment section for a commit. I thought that would work but it doesn't send and email when use the syntax. ...
Just as the subject, I didn't find the related fields either in workflow validator or in field configuration. I want to know how to set it as required. Thank you.
I have the following Additional fileds set up. It was initially working fine but it suddenly stoped working. The interesting thin is that while it was working fine, when I executed the rule (...
Unable to drag and drop tasks from one Epic to another in the Advanced RoadMaps plugin. Can you tell me how to configure permissions so that I can operate normally?
I am attempting to automatically get the Start Date from the description for new staff, this does successfully retrieve the date and works when I'm commenting the variable, however the variable doesn...
Hi Was wondering if there is a way to either bypass Jira's home page or bring OpenID connect SSO option to home page. After enabling OID Connect now users land on Jira home page and then need to cl...
What I would like to create is a webhook to push issues from one JSM (JSM1) instance to another JSM (JSM2) instance when the issue is moved to a particular queue. I get an error of no issues fr...
we have a tool we use that extracts project and Epic details from TFS, now migrating all that to Jira cloud. I am planning to use the .NET SDK to do this and have made some progress making t...
Hi, I need to establish adding the assignee as a watcher on a linked ticket with Jira automation. Automation should trigger when an issue is linked (regardless of the link type). Let's say I'm an a...
I have a pretty basic setup, where I have 4 JIRA system fields mapping to Zendesk, and only that direction. The fields are: All of the Zendesk fields are "Text" type fields. Behaviors I'm...
I can find all the Epics with component X, and I can find all the stories under these, but only in two separate queries. Is there a way to pull the Epics and their underlying sto...
Maybe I'm crazy, but there used to be a summary at the top of active sprints for total points in to-do/doing/done (and in inactive sprints a total of the points in the sprint). Where did that go...
Before I started at my job, the Confluence and Jira system had been set up by a software developer. He created a profile to interact with the source control system GitlLab and gave that profile acces...
We have a vendor that is doing work for us and recording their tasks in jira cloud. We want a record of the issues in our jira DC. I'm not well versed in rest api, but I'm looking for a way to pull o...
Trying to follow the tutorial here: https://developer.atlassian.com/cloud/jira/platform/project-activity/ When I get to the step to start the application and run "npm start" within the tutoria...
Hi, I'm moving from internal directory to internal-with-LDAP-auth for Jira users, and want to migrate existing users. However, I don't want to migrate all users; not the ones with no jira acce...
Im looking for the YAML file that was used to generate https://insight-javadoc.riada.io/insight-javadoc-8.6/insight-rest/ IIs that document available anywhere?
I have a triggerIssue with three linked issues of two different link types. I want only to target a specific link type. I somewhat have this working if I start from an API call, but I get different r...
using the following python code I get a returned value of 5000 worklogs for any issue that I input: jira = JIRA(options, basic_auth=(user,apikey)) jira.worklogs(issue='ABC-123') This wasn'...
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