How can I create a form that allows different department / external users to create the issue to the board but yet, but they are not able to view the information in the board?
For example, An user was a bitbucket default reviewer. Does he still a default reviewer when I disable his account from crowd and then re-enable his account? or, An user was a Confluence Space adm...
Task that were marked as done in my particular space is not there anymore. Is there a way for that issue marked under done to be shown onto the done column.
Hi All, I cant seem to pull out a report from Activity > Approvals as id like to EXTRACT it as a report showing who approved and Declined the tickets.
Hello all, I am stumped as to how to link a new issue type I have created, an initiative, to Epics. I followed this tutorial to create the customer issue type, but then at the bottom, it say...
Created a JIRA checklist with this workflow - To Do > In Progress> Ready for 4eye Check > Done. 1. is there a way we can tag/setup certain tasks to require 'ready for 4eye check' 2. if on...
Hi, How do I set default component for all issues created under and/or linked to certain Initiative? For all issue types created under and/or linked to "Q4 SEC Filing" initiative...
What permissions do external users need to create dashboards and filters?
In general, I am trying to understand how to find all issues that are linked (in any way) to a pre-set group of issues in Jira (this group could be defined in any number of ways). For the sake of pro...
I need to create a request using the servicedeskapi api, the problem is that I can't use the custom fields of the request type. Through the console I have 2 custom fields (Services and Product/Pla...
Can external customers sign up for their own accounts? Investigate the Jira settings that control this.
Problem How to @mention everyone in a multi-user picker list using smart values? Documentation https://support.atlassian.com/cloud-automation/docs/examples-of-using-smart-values-with-lists/#M...
I cannot get the api for creating a defect to work for zephyr enterprise. Can someone provide a working API to create a defect in Zephyr Enterprise?
Hi! I am an admin of a next-gen team-managed project and I have enabled the field build but I am not able to add versions to that field. Checking the posts I should be able to see the Features opti...
Dear Atlassian Support Team, I am a new project manager at the Community Agency in Toronto, specializing in ads and marketing. We have been successfully using Jira for managing multiple cross-functi...
Dear All, In my organization we have Jira software and Jira Service Management as atlassian products. There are users who only have a license for one of the products and others who have both. The p...
When a ticket is in one of my projects, it will be assigned labels. When we need to move a ticket to another project we go through all steps and click "Retain" for labels when prompted. Once we open ...
Hi, We have an automation which is basically: when a story/bug transitions from To Do Status to Analysis Status : create 6 new sub-tasks. it works great. However: If you take a JIRA issue and cl...
Want to request a new project but not sure how I can reach a Jira admin to request this. Thanks
We are wanting to experiment with working w/ one of our clients in our Jira instance. We have created a role to lock down ability to browse, create, and view company managed JSWs, and have a game pla...
Hi Team, Our team needs assistance automatically populating the "Issue Type" field with the value from a "custom field." Can this be achieved using Script Runner, JMWE, and JSU add-ons?
Now I reave a kanban board and all the tasks are created by email, but all of them stay in backlog, and i need to move automactily all the tasks to a active sprint. There is a way to do this?
Hi forum... I'm attempting to create an automation email based on a JQL filter for Epics and Tasks in certain statuses. The JQL query works and produces results. My next step is to create a smart li...
I am unable to create a service desk ticket via email and I am receiving the following error. Could you please assist me in resolving this issue? error- Your request could not be create...
I am having trouble spinning up an AWS Development AND Enterprise level deployment using either the CloudFormation instructions or the newer Terraform deployment instructions. Whenever I request to u...
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