Jira

Hi community, I have some issues with my automation and was hoping to get some help here. Problem statement:  I want to automatically update the sub-tasks of my story/bug, once something has ...

• Question
• automation
• cloud
• jira
• jira-software
• jira-software-cloud

Hello, How can i do a Scriptrunner condition if value is present in labels field. Ex : def Labels = issue.getLabels() def Type = issue.getIssueType().name if((Type == "EPIC) && (Labels =...

• Question
• jira
• jira-server
• server

In searching for ways to connect teams with the JIRA roadmaps I discovered the Embed roadmaps option here: https://confluence.atlassian.com/jirasoftwareserver/share-plan-and-export-data-1044784271.ht...

• Question
• advanced-roadmaps

I would like to be able to modify the line thickness, color, and text on the burndown charts.  Does anyone know if there is a way to do this?

• Question
• cloud
• jira-software
• jira-software-cloud

hi All I need to move a very big number of tickets from a software project to service management project.  both are in the same cloud instance. I perform a JQL search and select all the items ...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management
• jira-service-management-cloud

Hi, we have sometimes Issues/Tickets where we need to invoice the customer.  Now i have an idea, of how to get this to to be prevent forget the invoice. 1 Filed "Sum" > enter 350 EUR for e...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, community, This might sound silly but I'm puzzled and can't find an explanation. I recently amended the workflow in a few projects and selected all the issues (Epic, Story, Spike, Bug etc.) as ...

• Question
• cloud
• jira-software
• jira-software-cloud

Is there an alternative to ScriptRunner in Jira cloud for JSM type projects since Behaviors are not compatible with this type of project and there is no way to do anything about the creation screens?

• Question
• cloud
• jira-software
• jira-software-cloud

I want to create automation for issues where the due date is about to become overdue and an alert is generated to the assigned user and assignee at 5 PM on Email and comment both

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

Hello guys,   Until recently we were on jira Server 8.22 and we were using this script in scriptunner console to copy user groups from A user to B user: import   com.atlassian.jira.comp...

• Question
• jira-core
• jira-core-server
• server

Hello On my Versions and Licenses page in JIRA, under JIRA Software I have a yellow message jira software is licensed but not currently installed. When I click the install button it gets...

• Question
• jira-core
• server

In just one of our projects we are seeing the error "Trying to get property 'name' of non-object" when trying to access TestRail:Cases or TestRail:Runs from a Jira ticket.  All the other project...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, I am an admin and I added a new column however I can't add a status hence the new column isn't showing in my active sprint. We are not using simplified workflow for the project and couldn't figur...

• Question
• cloud
• jira-software
• jira-software-cloud

The Jira Fix Versions is not a custom field. Where can we edit this field to stop it from being a mandatory field when moving from one status to another status in a workflow?

• Question
• cloud
• jira-software
• jira-software-cloud

I am attempting to move the assist bot to the new slack workspace my company has switched to. I have completely removed assist from the old workspace, but I am not able to add it to my new one. On ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I have added a required field to both my company and team managed projects so that when a team creates an net new issue they have to populate that field.  I have also been able to modify the wor...

• Question
• cloud
• jira-software
• jira-software-cloud

Greetings, I'm reaching out for guidance regarding a planned process transition at our organization. We currently use G-Suite for Single Sign-On (SSO) to access Jira and Confluence. However, we will...

• Question
• authentication
• cloud
• confluence
• jira
• jira-cloud

In one of the projects I have the following setup of issue types:   Release->Sub-Task/Milestone   When importing the CSV (via External System Import) the Sub-tasks are imported but f...

• Question
• cloud
• jira-software
• jira-software-cloud

Is there a way to automatically create a Jira ticket when a GitLab merge request is created and then place the ticket in a specific Jira workflow status?

• Question
• cloud
• jira-software
• jira-software-cloud

Hello community,  Can you please suggest me 3rd party app or addon ( paid or free) for Jira that can help me?  1. For my project, I have certain milestones that have to be met.  2. ...

• Question
• advanced-roadmaps

How to add custom field in customer portal

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I want to change the hierarchy of two newly, and not yet used issue-types. When I want to save my change I get the warning that the changes break current parent-link relations and that it is irrevers...

• Question
• cloud
• jira-software
• jira-software-cloud

Now that the Discovery Projects have been launched properly, can you please look at https://community.atlassian.com/t5/Jira-Software-questions/Change-hierarchy-level-for-idea-discovery-project-i...

• Question
• cloud
• jira-software
• jira-software-cloud

...eployment timeframe for a comprehensive ITSM solution ranges from 1 to 3 months. While Atlassian provides extensive public documentation, navigating it can be time-consuming and resource-intensive. It i...

• Article

I am trying to run a python script using Jira automation rule without using any third party  software like bitbucket, aws , azure etc. Is there any way to do that?  Also is there any steps...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud