Jira

My team and I have been having troubles converting a story defect to other issue type. Whenever i click on “convert ticket” , this error message comes out. Error: invalid issue ID kindly assist &n...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi， I attempted to import issues from csv file , and map the "leader" cloumn to assignee field. but Jira seems alway turn my value into "All lowercase with no spaces",for example,a value "Lijun Lin"...

• Question
• cloud
• jira-software
• jira-software-cloud

My team started a project with a SCRUM board.  We started a 3-week sprint using stories in the backlog but decided that the team would be better off using a Kanban approach rather than SCRUM.&nb...

• Question
• cloud
• jira-software
• jira-software-cloud

  Hi, when source issue is linked to destination issue  and type is Master portfolio then Copy Custom fields from Source issue  ( Description, Summary and assignee) to destination iss...

• Question
• cloud
• jira-software
• jira-software-cloud

I did not sign up for thid

• Question
• jira
• unknown-hosting-type

Hi, Is there a way to add a helper text on Comment field only on one specific screen?   I looked into Field configuration and ScriptRunner but it seems to add the description/helper text on a...

• Question
• jira-software
• jira-software-server
• server

Jira Cloud has an automation feature for Advanced Branching that allows for iterating over results based on certain fields (like assignee).  Example implementation of this: https://confluen...

• Question
• jira-server
• jira-software
• jira-software-server
• server

How do I delete a Sprint that was created by mistake?  These are sprints that have never had issues attached to them and were never activated.  They were created by mistake and I don't want...

• Question
• cloud
• jira-software
• jira-software-cloud

We are wondering if there is another way to export a roadmap out of Jira other than to a CSV file?

• Question
• advanced-roadmaps
• server

Is there a setting to change the color of the text messages that you recieve.  I keep getting messages that have white colored font making them clear so to speak.

• Question
• cloud
• jira-software
• jira-software-cloud

I am trying to leverage the duration of time since an issue changed status categories in the creation of a different variable. If we estimate that an issue will take 4 days to complete and the issue ...

• Question
• cloud
• jira-software
• jira-software-cloud

I would like to know how can send an alarm/notification when an issue has been within a specific state. For instance, if a defect has been unsolved (in a state different than solved) for more than 1...

• Question
• cloud
• jira-software
• jira-software-cloud

I'm trying to populate my plugin's database with predefined values when the server is initialized on 'atlas-run'. I haven't been able to figure out exactly how to do this but have identified two poss...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have a custom field (Node) with multiple value in it. I want to find the difference between before and after a new value is added.   Example: Before - Node field: AAA, BBB, CCC After - Nod...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

Hi, I am looking to create automation that will update the start and end dates of an initiative in a company-managed project when certain corresponding date fields are updated on the Idea issue in a...

• Question
• agile
• cloud
• team-managed-projects

Hi community!   I'm trying to multiply these 3 field values: Impact: customfield_10083 Confidence: customfield_10087 Ease: customfield_10088   The rule is triggered ...

• Question
• cloud
• jira-software
• jira-software-cloud

Will data be retained when reconfiguring a single selection field to a multi-selection field? I would like to reconfigure a field with a single selection drop-down to a multi selection field, where ...

• Question
• cloud
• jira-software
• jira-software-cloud

This could be an app add on or through a out-of-the-box capability.    I do not want to do an automation that involves additional fielding (we don't use labels). I would also want this to...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have admin, creator, and contributor roles with a Jira Product Discovery project. I want to see the project in a contributor role v. a creator role. Is there a way to do this from a single account,...

• Question
• cloud
• jira
• jira-cloud

Is there a way to configure Jira email notifications to serve as daily reports, in addition to receiving regular notifications? I'm interested in receiving a consolidated email for each project at th...

• Question
• cloud
• jira-software
• jira-software-cloud

How to open keyboard shortcuts dialog? Information on below page is not working. Shortcut key s + b was working few days back which helps to move issues within a particular sprint. Using Keyboard S...

• Question
• cloud
• jira-software
• jira-software-cloud

...age state: "Advanced Roadmaps automatically grants permissions to users based on their global Jira Software user group...", but this isn't a true statement.   

• Question
• cloud
• jira-software
• jira-software-cloud

We have a Jira Scrum project, call it "ABC", that has years of issue history, and we are still working in this project.  However, we would like to make substantial changes to the project's Field...

• Question
• cloud
• jira-software
• jira-software-cloud

  Is there to sync 2 projects that have the same workflow but one is managed by the company and the other is team managed. 

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I’m unable to move Jira Tasks around to different boards. I was able to this morning and it looks like I’m unable to now. I currently go to a task that’s on one board, and select move. From there I w...

• Question
• jira-work-management