Jira

Our Jira instance, on the free plan, was created by someone who left the company about a year ago. We are looking to add features, but don't have access. We got partial access with their email addres...

• Question
• cloud
• jira-software
• jira-software-cloud

How to capture linked items in a jQL query?  

• Question
• cloud
• jira-software
• jira-software-cloud

Hello! I am attempting to locate a behavior script for scriptrunner for Jira Cloud. Use case scenario: When an issue is set to highest or high priority, we want to require another field to be fille...

• Question
• cloud
• jira
• jira-cloud
• scriptrunner

Hello! I am trying to setup batching for email alerts - but I don't see Batching email notifications as an option in my navigation after going to System.   Your assistance is greatly apprecia...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello Folks! I have several Jira Product Discovery (JPD) projects set up, and when you create a field in that product, behind the scenes a custom field is created in Jira that can be queried via Fil...

• Question
• cloud
• jira-software
• jira-software-cloud

I want to use automation to change the Issue Type based on the Original Estimate field. There are four options/levels. For the If and Else-if blocks, I tried using Issue fields conditions, but Origi...

• Question
• cloud

is there any way to organize the incidents into de portal groups in automatic manner? 

• Question
• cloud
• jira-work-management

I installed the Usersnap app on Jira, and when I click on the web trigger reveal, I can see the public key but the secret is blank. Please see the attached screenshot. How do I reset the secret?

• Question
• cloud
• jira-software
• jira-software-cloud

In Jira Automation, I want to iterate through the results of a JQL query, then perform som actions on each item before going onto the next one.   I tried a POC using the Audit Log as my action...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

I am trying to use Calculated with Components to give me the correct project to clone the ticket to. However, it keeps failing.  Here is the code I found to try. I noticed the code was for custo...

• Question
• cloud
• jira-software
• jira-software-cloud

Is there a way to crop screenshots in edit mode when adding them to a comment? I've been retaking the screenshot but was wondering if there was a faster way

• Question
• cloud
• jira-software
• jira-software-cloud

Looking for some automation rule help - I have a rule for when an Epic change 2 custom fields (Project & Work Type) then populate that value on all the Epic children.  My rule won't populate...

• Question
• cloud
• jira-software
• jira-software-cloud

A few minutes ago I received an email from Atlassian the a security notice.    When I follow the link it leads to this page: https://confluence.atlassian.com/security/security-advisories...

• Question
• cve-2019-13990
• jira-software
• jira-software-server
• server

I am trying to write some automation to clone an epic and all the stories but the branching part of my automation is not finding any stores/tasks in the epic to clone. I've used by For: Stories in Ep...

• Question
• cloud
• jira-software
• jira-software-cloud

ACP-610 Managing Jira Projects for Data Center and Server Certification course is not available. How do I get the course and exam voucher togather

• Question
• jira
• jira-server
• server

Hello, How to make the column that exceed the WIP limit color to be red? currently, it's a light blue.

• Question
• cloud
• jira-software
• jira-software-cloud

Hi All, I would like to have JQL filter, where I wanted to get children epic(s) and issues from children epics from the Portfolio Epic. The following pictorial representation: PORTFOLI...

• Question
• cloud
• jira
• jira-cloud

I am wanting every ticket created to have the Definition of Done populated. Is there a way to automatically get this to be populated every time someone clicks “create” for a new ticket?   I d...

• Question
• cloud
• jira-software
• jira-software-cloud

I would like to create a questionnaire where the answers provided by the users will be used to auto-generate JIRA stories.   Based on their Yes/No answers, I want to auto-generate a JIRA st...

• Question
• cloud
• jira
• jira-cloud

One of our projects uses Advanced Roadmap's teams (plan team) and after we updated an issue in the Advanced Roadmap with the team information we were able to find this information in the Get Issue re...

• Question
• cloud
• jira-software
• jira-software-cloud

Quiero crear un campo donde agregare una lista de piezas, una vez seleccionada la pieza, me permita seleccionar el la cantidad de esa pieza, para despues poder hacer un reporte de cuantas piezas de u...

• Question
• cloud
• jira-software
• jira-software-cloud

When I change the date range for an advanced roadmaps plan, some fields are not saving for all users that are using that plan. They have to make the same changes each time, even though I save the cha...

• Question
• advanced-roadmaps
• server

Hi,    I know that JWM has limitations with sprint view, so I found a workaround that works for my process, which was using the Sprint field calling the information from Jira (in my case i...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

Hi, I am using team managed software in JIRA. I want to show additional information on JIRA backlog but my board settings does not showing feature to add additional information.    C...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I'm trying to import a CSV into a blank JIRA project. I have tried both with team-managed and company-managed projects.   This is my CSV:   This is the mapping when I import to...

• Question
• cloud
• csv
• import
• jira
• jira-software
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