Jira

Hello, How could I prevent people from edit an issue Summary and Description once it has reached the status "Done"? Thanks in advance!

• Question
• jira
• jira-server
• server

I need to get the sum of an epic (and its story's and subtasks) original estimate. I would like to exclude issues with status "cancelled" but all other statuses I need to include.  I use t...

• Question
• advanced-roadmaps
• cloud
• estimate
• jira
• jira-cloud

Hi,  I use everhour for tracking time spent on issue (default by company). I would like to automate work log field as displayed in the screen:  This is my automation:  ...

• Question
• automation
• cloud
• jira
• jira-cloud

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, I want a create an automation rule where it will auto-transit an existing ticket from "In Progress" to 'Resolved" status when there is correspondence email received with specific keyword on e...

• Question
• jira-software
• jira-software-server
• server

Hi Community! I want to @mention a user via a Jira Automation in DataCenter. I know how to do it on Jira Cloud [accountid: {{userXY.accountid}}]. And i know that the syntax is different in DataCent...

• Question
• comment
• data-center
• jira-software
• jira-software-server
• server

I am looking for a way in which I can attach text or text files to tickets for my own reference that need not be communicated to the rest of the team.  This is a query regarding improving my ow...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Community, We are now using automation to copy description from one story to another.  When the text is formatted (bold, italic, underlined, striked-through...), we found that format would ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, I would like to know how the following works on Jira Cloud: Update: Are updates notified in advance? Is it possible to test them before setting them up? Is it possible to refuse certain ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud
• jira-software-cloud

I want to distribute the load on the service

• Question
• jira-core
• server

Hi, I would like to inform you about a critical issue we are experiencing now with the JIRA ticket management system. as of today, the website is unresponsive and inaccessible, causing a significatnt...

• Question
• cloud
• jira-software
• jira-software-cloud

I am creating automation to improve workflows we have at my project. To my surprise I just figure the `Deployment Changed` automation simply does not work...even found a ticket related: https://...

• Question
• automation
• cloud
• jira
• jira-software
• jira-software-cloud

In addition to the translation (D-E) for the system fields, it would also be important to obtain the translation of the system-side characteristic values (D-E). For example, the characteristic value...

• Question
• jira-software
• jira-software-server
• server

Hi there,   We currently have setup some columns in the Sprint board, To Do, In progress, Test and Done. Each column might have a few different statuses that apply to it for example for Test c...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

Hello, we have a service desk with sso configured to have Azure as the identity provider. In Azure AD the user records have useful information such as their office and department.  In the Jira u...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hello,  I'm currently working on applying smart commit function for setting up conventional commits into our version control system. We'd like to know that it's possible to tag other users with...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi community,  We have an Issue Type acting like an Epic (it's a regular issue type set to Hierarchy Level 1) and we'd need to validate if all the Issues in this "Epic" are closed before allowi...

• Question
• cloud
• jira-software
• jira-software-cloud

I'm a Jira Discovery user. My product access is contributor, my role is contributor. I can't see the delivery status of any ideas. Can I only see this if I have access to the Software Project?

• Question
• cloud
• jira-software
• jira-software-cloud

how can I manage and learn jira 

• Question
• jira-software
• unknown-hosting-type

So we are merging certain business units into one jira space, where the first unit only uses Jira standard for Agile scrum, but the other unit needs the functionality of advance roadmapping. Is there...

• Question
• cloud
• jira-software
• jira-software-cloud

请问同一个项目怎么在不同的标准问题下创建不同的子任务？ 例如：同一个项目下同一个问题类型方案，问题类型方案中有标准问题类型”需求“、”任务“，子任务类型”子需求“，期望”需求“下只能创建类型为”子需求“的子任务，”任务“下则不允许创建子任务，这种场景要怎么设置？

• Question
• jira
• unknown-hosting-type

Hi! I have a question regarding a report that my customer recently requested. I need to visualize numbers or graphs where you can see the total number of estimated sp (at the beginning of the sprint...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I'm experiencing an issue that I cannot seem to work around.  I'm trying to give all users in my organization permission to create Company Managed Projects, but only one user can do so for...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I'm trying to create another Kanban board for old tickets, but for some reason, it won't let me progress in the process. I tried to check the permissions of the project, but according to my (somewhat...

• Question
• cloud
• jira-software
• jira-software-cloud

I'm on a company-managed project and I want to sort my Kanban board according to a custom field called "Value Score". I saw an old thread talking about sorting it with the filter associated to the b...

• Question
• cloud
• jira-software
• jira-software-cloud