Jira

Our Design team currently uses Kanban Board to manage their projects but our Director of Design would like to see these projects in a Gantt Chart view.  What is the best way to convert these pro...

• Question
• cloud
• jira
• jira-cloud

I have a "Select list (Single choice)" custom field that can have a value of "Yes", "Pending", and "NA". How can I check this custom field for "Pending"in a transition using ScriptRunner script? I tr...

• Question
• data-center
• jira
• jira-data-center

Our leadership wants to be able to track Defects found in testing, so our QEs are creating Defect issue types and we want to require them to add a link to the applicable Jira story.  How do I bu...

• Question
• automation
• cloud
• jira
• jira-cloud

When I create an issue, I am wanting to send out an email. With this, I want the issue key to be in the subject line, and I want that issue key to be a link to the specific issue in Jira.   I ...

• Question
• automation
• cloud
• jira
• jira-software-cloud

I am trying to write a JQL that returns the actual Test Runs for a particular test.  I see that you can query Test Run fields yet that doesn't provide what I am looking for. I would like to see ...

• Question
• data-center
• jira
• jira-software-data-center
• xray

Hi There, We had a recent release and now we can see lots of bugs being reported from production. We want to have a root cause analysis of all those bugs if they occurred due to recent release or th...

• Question
• cloud
• jira
• jira-cloud

I have the following automation rule set up in our project (company managed) I am expecting that any issue in the Pre-Readiness column where the fixVersion field is empty will update with the newly ...

• Question
• cloud
• jira
• jira-cloud

Hello! I'm using Teams on Jira cloud and it's really easy to anyone create a closed team. But I'm a Administrator and I need to manage the teams because it is used on automations, plans and now with ...

• Question
• cloud
• jira
• jira-cloud

How do I include the URL to an issue in the subject line of the automation email?  I know how to use the smart tag to display the issue key but not how to make that key a clickable URL link.

• Question
• cloud
• jira
• jira-cloud

We are trying to simplify the ability to get approval from 2 different groups as part of a workflow. I want them to be defined via AD groups so that administration is easier. Is this possible in JWM?

• Question
• approver
• jira-work-management

Tengo la necesidad de enviar un tipo backup de el formulario de la incidencia, y los adjuntos a un bucket S3. Esto es posible hacerlo automáticamente cada que se cree la incidencia o programado cada ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I am not able to start a sprint on Jira DC version 9.8.1 Error message: "We couldn't save sprint data.  Try again" I am an administrator.  I do not have any issues from another board or p...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

Dear Jira Experts, So I have created Issue X and add a sub-task Y (now Y is an issue and is a child of X). And I give the link to Y to my co-worker. How can my co-worker find the parent issue of Y,...

• Question
• data-center
• jira
• jira-data-center

Hi I have three sub-task issue types that share the same workflow and only one of the three requires a custom field. I do not want to create a separate workflow but instead want to trigger a field r...

• Question
• cloud
• jira
• jira-cloud

Using JIRA Automation, how do I clone a feature and all its child issues?

• Question
• automation
• cloud
• jira
• jira-cloud

I'm looking for a way to access info related to remotelinks on an issue without having to do API calls and text manipulation. These remote links are NOT issue links. I have several jira automations ...

• Question
• api
• automation
• cloud
• jira
• jira-cloud
• +1 more tag...

Hi Folks, At this point, I feel I am going around in circles having tried various things to solve this issue.   I should say from the outset, I am a newbie to the site but love the produc...

• Question
• cloud
• jira
• jira-cloud

How to edit or update the priority of a ticket type bug.    I'm able to edit the priority of other ticket types like story, sub-tasks etc., but not for ticket type Bug.

• Question
• cloud
• jira
• jira-cloud

I have a custom field that is a select, single item. I would like to have 1 value hidden from all users so they can not select it. This is because I want to set this value for the field if the task i...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

I would like to know if we can display the Epics in the sprint they are due just like any other task?   So I would like to have a process that I can assign an Epic in the sprint that it sh...

• Question
• cloud
• jira
• jira-cloud

In Jira Software, there is a setting to "hide completed issues"  after a certain time frame. I am trying to see if there is a way to do this in Work Management.

• Question
• jira-work-management

Last night we finished a sprint and started a new sprint.  The previous sprint shows the burndown chart as expected (and has been since we started using burndown charts).  The burndown char...

• Question
• cloud
• jira
• jira-cloud

  My team would like to receive hourly updates as opposed to updates every time a status is updated or an item is assigned to them. My leaders would like daily summaries of what activity has be...

• Question
• cloud
• jira
• jira-cloud

I have created  a customized field for timestamp, while receiving the date and time in mail, i am get in UTC format or incorrect date time.  my field format below. <td>{{issue.Incid...

• Question
• cloud
• jira
• jira-cloud

the import is inserting Jan 01, 2000 when the fields are empty in the CSV

• Question
• cloud
• jira
• jira-cloud