Jira

I am seeking advise / point of view on structuring our project in JIRA. We have a team, which delivers business projects for various locations under one  program umbrella. The structure of the ...

• Question
• cloud
• jira
• jira-cloud

Hello we have the same problem as the following thread that was opened: https://community.atlassian.com/t5/Jira-Software-questions/Freshdesk-agent-is-not-set-as-the-reporter-on-Jira/qaq-p/219920...

• Question
• cloud
• jira
• jira-cloud

We're using a team-managed project and using Kanban. I've enabled the backlog feature. Our workflow looks like this: To do / backlog (for new issues that are not prioritised yet - we have LOTS of t...

• Question
• backlog
• cloud
• kanban
• team-managed-projects

Hi team I am fairly new to Atlassian and been thrown into the admin deep-end! Please can someone tell me where I can see which plug-ins we have, and then which of these are active or disabled? than...

• Question
• cloud
• jira
• jira-software-cloud

JQL filter that displays number of issues moved to Done Category in particular timeframe

• Question
• cloud
• jira
• jira-cloud

Hi I am preparing for ACP-120 and came across one scenario. When I am trying to change the Issue Type of issues using Bulk Update -> Edit Issue operation then, I am not able to get any option in...

• Question
• cloud
• jira
• jira-cloud

Hi, Atlassian team feature is available for Jira Cloud (SaaS) product, the same feature is not available in Datacenter. What is an Atlassian team? | Atlassian Support Anyone knows whether this fea...

• Question
• data-center
• jira
• jira-software-data-center
• team

Right now when we are cloning certain issues, parent issue Label is getting cloned to other issue. is there a possibility to disable this for certain projects? I mean when we do cloning it should no...

• Question
• cloud
• jira
• jira-cloud

We have Jira and GitHub integrated such that Jira knows what pull requests have been created in GitHub. How do I configure Jira to automatically add a comment to the GitHub pull request with a link ...

• Question
• cloud
• github
• jira
• jira-cloud

Seven months ago, we successfully deployed a custom application to our Jira product. It is a relatively simple jira:issuePanel module that enables some software development workflows on some select j...

• Question
• cloud
• jira
• jira-cloud

Hi All,  Greetings of the day!!   Today one of my team member getting error while uploading the outlook email item into the JIRA cloud issue. He is getting error like below   Erro...

• Question
• cloud
• jira
• jira-cloud

Seven months ago, we successfully deployed a custom application to our Jira product. It is a relatively simple jira:issuePanel module that enables some software development workflows on some select j...

• Question
• authentication
• cloud
• error
• jira
• jira-cloud
• +2 more tags...

Is it possible (and, if so how do I) to link tickets in my Software project to my Work Mgt project and they're updated in both in real time?

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

This is similar to a previous question I submitted a few days ago on 2/20 and was quickly answered. Here are the specifics on this use case: I need to flag a condition where I have at least two (an...

• Question
• cloud
• confluence
• jira-cloud
• table
• table-filter
• +4 more tags...

HeIlo, I want to create this automation rule: https://confluence.atlassian.com/jirakb/forms-using-automation-to-notify-a-user-when-a-form-has-been-submitted-on-an-issue-1319246880.html I'm usi...

• Question
• cloud
• jira
• jira-cloud

Hi, roughly 2 months ago I started using the Easy Calendar extension by adding a new calendar into my Outlook (based on my URL subscription). All worked fine up until about the middle of February. T...

• Question
• calendar
• jira
• jira-software
• unknown-hosting-type

Importing data with cascading fields into Jira via CSV is tricky due to the hierarchical nature of the field, but it's not impossible and below steps will help you how to import the cascading field d...

• Article
• jira
• jira-software
• unknown-hosting-type

Hi,  I know there are API to create promotion code. To use the promotion code, admin need to apply the code to the purchase plugin. I can find the document guide to apply code via admin billin...

• Question
• cloud
• jira
• jira-cloud

Our team is using the voting feature as a way to vote for 'this content is helpful.' We would like to be able to vote/unvote on resolved issues as well. Is there a way to make this possible?

• Question
• cloud
• jira
• jira-cloud

When issue created If: issue Type equals Program And Components equals Option 1 Then Link issue And Create a Task Link 1 And Create a Task Link 2 When I run this I am getting an error "You can...

• Question
• automation
• issue-link
• jira
• jira-software
• unknown-hosting-type

Hello Team, Is there a way in JWM to track/see the history of due date changes made in Tasks or Subtasks? Please let me know. Thanks

• Question
• jira-work-management

Hello, 1.we are launching jira in our organization and are currently running a pilot for one of our applications. Ine of many deliverables  that i am trying to produce is some type of template ...

• Question
• configuration
• data-center
• jira
• jira-software-data-center
• template

I am in the timeline view.  I right click on one of the timeline "bars" for an epic. I have the options of "Remove start date", "Remove due date", or "Clear both dates".  I can choose any o...

• Question
• cloud
• jira
• jira-cloud

I've tried many different REST API GET requests to return a list of all available values/options on the customfield_10001 the new Jira Team field. Nothing is returning a list of values available to ...

• Question
• cloud
• jira
• jira-cloud

Working on a project with specialized functional teams that work at different pace so trying to find out if I can obtain a velocity chart per team rather than a general one Thanks

• Question
• cloud
• jira
• jira-cloud