Mistake 3 How many different issue types and combinations of issue types could one organization possibly need? One company had 134 issue types and many unnecessary issue type schemes! Thi...
Mistake 2 As a Jira administrator and consultant, I’ve seen plenty of horrendous workflows. The worst had 39 statuses and 1,007 transitions. It’s the longest workflow I’ve seen. And no, I did ...
Mistake 1 One of the worst workflows I’ve seen is unfortunately, one I built. We were having process problems and thought a comprehensive Jira workflow would solve them. But I’ve since learned...
“Oops!” “Oops! I can’t believe I did that!” “Oops! I can’t believe I did that in PRODUCTION!” Remember that time you prevented everyone’s progress after a permission change? Or the time yo...
Hello, Does Jira 10.13 support Genoa and/or Sapphire Rapids CPU? Thank You
I am creating reports for my teams. When I added the Created vs. Resolved report it shows the team has a negative number. I want to be able to explain that to my teams prior to rolling out this repor...
Trying to populate description but my script isn't working. Can someone help? Custom field is a cascading select list. -------------------------------------- const changedField = getChang...
Dear all! Could you please confirm if there is already a free plugin, API or any other alternative to integrate SNOW to JIRA CLOUD? If so, what would be the best solution today?
I had the following automation which was working The goal was to update fields in case the ticket is moved to an Epic matching the condition. However, the it says issues did not match ...
I am building a Power BI report with the JIRA REST API and we are trying to reach the field which holds the [ Time-in "Backlog" ] value. It's visible in the "Status Time Free" in the toolbar. Value i...
I would like to know if there is a way, via automation, to clone the attachments from a ticket to the clone of that ticket
Currently Advanced Roadmap shows a hierarchical view of work based on Parent Link field. The new Parent field does not seem to work with the roadmap. Is there a plan to make this work the...
Hi All, A method that worked up until Jira 9.9 no longer works. The error occurs from Jira 9.10 onwards. The method is as follows: public String fromHtmlToWiki(String txtHtml) { &n...
Hi I am running through process of JIRA migration server to cloud. I have a few questions 1. I am trying to download the Migration runbook but getting access denied can someone please assist 2. Has...
We have a project where mail handler is configured in our Jira server instance that we want to migrate to Jira Cloud. Our preferred choice would be for the project type in Jira Cloud to be a 'team-ma...
Hi, I am using my Plan to make soms sort of roadmap of my features. However, my sprints are not showing in de upper row in my Plan. It shows some dummy "projected sprints", but I want to see m...
Hi guys, Is it possible to directly add users to Jira without waiting for them to accept the invitation? I want the status to be immediately active and not invited.
I manage a team of folks who work in JIRA to resolve/triage tickets, and I am trying to develop a filter that catches previous day activity without having to change the date every time. The end...
Similar to this question, however I don't want to copy fields from parent to subtask. I'm trying to pre-fill fields for the subtasks based on the parent's custom field value. If parent issue's custo...
Hi, We have a service desk project on JIRA Server where tickets are logged by sending an email to a specific address. The address is abc@domainname.net. This was set up internally by the team...
Hello Atlassian Folk, Is there a way to add a third response field to the existing "Add Internal Note / Reply To Customer" options. I'd like to create an "Actions Taken" option which we'd use s...
Hello, since some week i'm having this problem: when i try to login to Atlassian products from my home network i get the captcha to prove "i'm a human". Even if the captcha is correctly resolved th...
Welcome to JiraTrix, where we decode the Jira Matrix with weekly tips and tricks. In today's article, we'll compare Jira Cloud and Jira Data Center for Scrum Projects, with a focus on the backlog fea...
hii I was working in my JIRA software and today I am finding that the software is changed and it is switched in JIRA work management. Please migrate it on JIRA software. JIRA work managemen...
I want to create a form to collect requests for designs, etc. What I am missing is the option to link a URL. How can I add that so it is recognized as a field and easily removed or edited. Th...
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