Jira

We have employees listed as Jira Asset objects. These objects are linked to other objects like Hardware and Software. When I click on the employee object on the right it shows all the linked objects....

• Question
• cloud
• jira
• jira-cloud

Starting on 3/20 we are getting an error of "We can't perform this action due to invalid data in this issue's workflow. Contact your admin to learn more." when creating issues for any of our projects...

• Question
• cloud
• jira
• jira-cloud

Hello here, we have enabled security feature in Jira: - https://support.atlassian.com/jira-cloud-administration/docs/what-is-the-security-feature/ (This is an image from the atlassian blog) &n...

• Question
• cloud
• issue-create
• jira
• jira-cloud
• security

Connection to salesforce is success. But syncing is failing. We saw the following errors in the log file:   UNKNOWN_EXCEPTION: Destination URL not reset. The URL returned from login must be se...

• Question
• data-center
• jira
• jira-data-center
• salesforce

As export won't let change the separator character, and forces always a comma(,), I need to identify all summary fields containing one or more comma

• Question
• cloud
• jira
• jira-cloud

In my Service Management projects, we sometimes have the option " Add Parent" in the top toolbar of a request,  and sometimes not.   It doesn't seem to be related to permissions or req...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

For each major release we need to create couple of generic Epics (for packaging, documentation, maintenance, etc). I'm looking for automation as I think it is the best solution and I'm facing couple ...

• Question
• cloud
• jira
• jira-cloud

We notice that when we put an issue to status CANCELLED which is associated to no column in the Scrum board, then the ticket is still mentioned in any newer sprint in the Agile section on the right. ...

• Question
• cloud
• jira
• jira-cloud

Hi Community! We’re back with a freshly picked bouquet of exciting Spring releases. Background colors and gradients Give every one of your projects its own look. With 40 solid colors and 5...

• Article
• jira-work-management

Hello there :)  I have a question about Jira plans. We use Jira plans for a long term planning (infrastructure asset-management) where the time horizon sometimes exceeds 20 years from now.&...

• Question
• cloud
• enddate
• jira
• jira-cloud
• jira-plan
• +1 more tag...

Hello,  What I want to achieve with the automation: create several new issues from one. The new issues will copy most of the values from the trigger issue, with some differences. My problem:&n...

• Question
• automation
• data-center
• jira
• jira-data-center

Hey,   we are thinking about buying this AddIn, because we want to Export Gantt-Chats.  With build in Advanced Roadmaps it isnt possible.  Right know we testing with the Evaluation...

• Question
• addon-com.midori.jira.plugin.pdfview
• data-center
• jira
• jira-data-center

Does anyone have more info about this. Since the latest update with the notifications, Notification Helper is totally gone. Maybe I have missed the docs.

• Question
• cloud
• jira
• jira-cloud

setting double backslash "\\" into story description field using APIs is not possible in Jira cloud.   I have the same issue in Jira server, but there is a suggested workaround from Jira s...

• Question
• cloud
• jira
• jira-cloud

I am importing issues to Jira Cloud from json. (json was not created from another system. I am trying to forge json files to create issues to use in testing) This is the history part of my sample j...

• Question
• cloud
• import
• jira-cloud
• jira-software-cloud

Hi, I want to use a JQL query to retrieve the tickets that are past due according to the due date or the extension date. The extension date or due date should be taken into consideration if it has a...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

In Jira TEMPO Planning Time spend filed is missing like in the screenshot: Can you tell me why and how to solve it. Thanks in advance.

• Question
• data-center
• jira
• jira-data-center

There is a bug in Issue Statistics gadget in Jira Cloud. It is showing To Do status multiple times on dashboard - One per each next gen project and one for company managed project.  Do we have ...

• Question
• cloud
• jira
• jira-cloud

One of our users gets regularly the following error message:  "A problem accured refresh the page or navigate to another page. If you continue to see this message, there may be a problem w...

• Question
• jira-cloud

I closed a sub-ticket related to the main JIRA ticket. Then I opened it again. However, it appears to be closed on the main ticket. Can this be fixed? Thank you in advance for your help.

• Question
• jira
• jira-server
• server

Hi! In Jira Data Center, I was able to run a search like this that would return results: project = [project key] and text ~ "key word" ^That search is no longer returning any results in Jira Cloud...

• Question
• cloud
• jira
• jira-cloud

We currently use Jira Software and Jira Service Management. We also currently use Asana as a way for clients to see what we are working on for them categorized by either sprints or status. Is there a...

• Question
• cloud
• jira
• jira-cloud
• project-management

Is there a way to re-order the default filters in the jira cloud active sprint view?  I would like to move the filter by sprint up out of the 'More' option and move the 'Epic' filter down. 

• Question
• cloud
• jira
• jira-cloud

 Hello,  With Jira on premise, a new user just had to log once into Jira with his/her Habile login and password, and it triggered the creation of his/her Jira account.  I've asked a ...

• Question
• cloud
• jira
• jira-cloud

Hello   I've used Jira for some times and I recently had to create a new Cloud account to do some  investigation before doing an actual implementation. With this new account, I am missin...

• Question
• cloud
• jira
• jira-cloud