Jira

An unregistered user sends email to our jira. An issue is created, but the user's (unregistered) email addres is nowhere to find in the issue. How can we change this so we can see the user's email ...

• Question
• email
• jira

Hi, I've found some problem that I'm using Greenhopper (trial) and trying to customize a system dashboard. The problem I found is a greenhopper hour burndown chart gadget displays only guideline line...

• Question
• jira-software

Hi, We have deleted all the issues created in Jira. And now we would like to start afresh. But then when i try to create an issue, the Issue Key takes the next sequence number instead of 1. We ...

• Question
• issue
• jira
• key
• reset

I have created a new workflow scheme and would like to associate it with one my existing project. When I do that the message appears to save the data in an XML file. Let me know how I can save the ex...

• Question
• cloud
• jira

Hi I wish to create a board with swimlanes that has sub swimlanes - this is very normal within a Kanban Board. But I haven't been able to figure this out. The point is; I wish to have one swimla...

• Question
• jira-software

Hi, I have created a new workflow scheme and want to replace with the exsiting workflow schdme. Let me know how can i take the backup so to ensure if anything goes wrong i can restore the previous ...

• Question
• cloud
• jira-cloud

After today's upgrade of the login interface of Jira OnDemand, I can't connect to https://travronden.atlassian.net through the Jira Connector for Eclipse in Mylyn. I have verified that I am using th...

• Question

I have a some question (about advance search mode) sometimes, he find the word or not ex) 'summary !~ "TEST"' : this means a 'Do not find the "TEST"' in the summary from the project issue but,...

• Question
• jira
• jql

I just started using the GreenHopper plugin for my Agile project and am beginning to capture user stories and acceptance criteria. I wanted to know what others in the industry are doing? What are the...

• Question
• jira-software

Is there any way to auto-create issue on different issue type by using any transition on current project workflow (using post-function etc.) ?

• Question
• jira

Hi there - I see there is a wizard for importing from Mantis. However, when I navigate to the page where it is supposed to be, all I see are Pivotal, FogBugz, trac, json and csv. How can i enable ...

• Question
• cloud
• import
• jira
• mantis

Hello Support, I have taken the trial version of the Jira.I am installing it on tomcat6.0 on windows 7.0. I have referred the steps and tried to configured the Jira suggested on https://confluence.a...

• Question
• install
• jira

Hi there, Quick question, on some of my project dashboards I am seeing the Versions tab between Calendar and Components, which have versions attached to it, whereas in other projects I am not seein...

• Question
• cloud
• jira-cloud

If all sub-issues are in close state, can parent issue be transited to close states atuomatically? Is that possible in JIRA 4.4.4?

• Question
• automation
• status
• transition
• workflow

We use Rapid Boards and have several teams working in the same sprints. We name the sprints by number (eg Sprint 58 etc) and since we have 4 teams working on Sprint 58, we end up with 4 sprints calle...

• Question
• jira-software

As the topic, do you know any method to make this function available in JIRA 4.4.4?

• Question
• automation
• sub-task
• transition
• workflow

I have an active sprint in which I am raising many defects which need to be fixed. However, they all get added to the backlog (plan mode). Is there a way to have defects added to the active sprint ...

• Question
• jira-software

I'm interested use jira on deman, but i have a question, We have enterprise architect and quality center tools installed into our datacenter. Jira on demand can connect to this tools from cloud?

• Question
• cloud
• jira-cloud

After installing JIRA and trying to get to the configuration (Linux version) I can see that java process is using 90% CPU and Disk usage is going up too. When I try to access the page, it takes a lot...

• Question
• configuration
• install
• timeout

Do I need to change the permission scheme for the users group?

• Question
• cloud
• jira-cloud

Recently upgraded production from Jira 4.4.3/Greenhopper 5.8.4 to Jira 5.1/Greenhopper 5.10.6 and upgraded test to Jira 5.1/Greenhopper 6.0.1. There are some inconsistencies in the Jira 5.1/Gre...

• Question
• jira-software
• post-function

Is there a way to switch from a 32-bit version of Jira 4.x to 64-bit version of Jira 5.x? Or am I stuck on 32-bit Jira? Thanks!

• Question
• jira

So on the documentation, I get an explanation of the page but not how to customize it. https://confluence.atlassian.com/display/JIRA/Browsing+a+Project%27s+Issues I want to be able to move the se...

• Question
• jira
• project
• summary

Hi there, we are trying to do a local restore of a backup we made with our On-Demand instance of Jira. We get this error: Errors The xml data you are trying to import seems to be from a newe...

• Question
• jira-cloud
• restore

Everytime someone replys to a ticket they are added as a watcher. Some people do not like this and want to only be added as watcher if they manually do it. Is there some way of doing this?

• Question
• cloud
• jira-cloud