Installing on a new physical server, setup issues with license.

[K Carlson]

Hi!

I recently installed jira on a server with an evaluation license. This went fine. Then I uninstalled jira from that server and am trying to reinstall on another server. The problem is that I cannot get passed step 2 of 4 (where I enter in the license.) I have changed the server ID to match that of the license. When I try to proceed to the next page, the page is just reloaded. There are no error messages in the log.

Thank you!

[K Carlson · Accepted solution]

Problems with nginx proxy. See: https://support.atlassian.com/browse/JSP-140414

[Deleted user]

If you're reinstalling, just get another eval license rather than trying to tweak serverids?

[K Carlson]

I tried generating two new eval licenses, but this did not work.