We have a project that is intended to be used by internal and external customers. External customer tickets are given a component (ie, cust1, cust2) etc. Is there a way of permissioning such that cus...
Jira will load, but shows exceptions in the header. Can't seem to do anything... Here's the exceptions showing in text on the webpage: An error occurred whilst rendering this message. Please contac...
It is possible within Jira's time tracking feature to limit either the number of total hours that can be input into one work log or limit how far in the past that an entry can be made? We have very...
Hi, For any Issue in Closed Status to be marked as not editable and cannot be reopened, is this a privilege setting? Thanks, Manju
Hello, When someone emails my company (info@kikin.com) could Jira automatically open a ticket for us? I've found a tutorial for this, https://confluence.atlassian.com/display/JIRA/Creating+Issues...
Hi All, I downloaded the jira war file and deployed it. I need to change the default port and in the docs I read the portnumber is configured in /conf/server.xml. Unfortunately I do not have that...
I have a requirement to upgrade our current production system from 4.1.2 to 5.0.2. In preparation to get to that point, I have setup a test JIRA installation on another system and will be doing the ...
I have configured ticket sharing between Zendesk and Jira. I'm wondering if it's possible to set it up as follows: If I create a new Jira ticket from Zendesk, the Summary and Description will be ...
I do not want new users to automatically join jira-users. I'd rather have a separate group. So if new users are created by sending an email to jira (incoming email rule), they should be added to an e...
I would like to inform an external application about changes on tickets, so the external application reflects it immediatly. I am not a java guru myself, so building a listener is hardly an option. F...
Do the Atlassian tools support of AD authentication include nested security groups? Thanks, Alex
I just installed the bonfire extension for Jira but not able to connect to the Jira Server. Keep getting authentication errror with status 0. Strangely, when I connect to other public sites, I am a...
Trying to reboot JIRA from our Mac server, it keeps coming up with a "locked home directory" error. When we try to remove it with the rm .jira-home.lock command suggested on the FAQ page, Terminal sa...
I get this message "The Atlassian Marketplace server is not reachable. To avoid problems when loading this page, you can disable the connection to the Marketplace server. Click here for more informat...
We are upgrading from 4.1 to 5.0 in a couple of weeks. I have been testing out the migration process and making sure all the data from 4.1 will be present in 5.0. I noticed that JIRA does not bring o...
Hi, I have installed JIRA Gantt-Chart plugin 1.7.5 for JIRA 5.0.4 As an administrator of JIRA I am able to access the page of this plugin when i link to a project and click on the "more" button in ...
I've imported from pivotal tracker but the "plan mode" is disabled in the rapid board created by the importer. Why is it disabled? Thanks, Erez
Per the documentation I have imported from our project from Pivotal Tracker. Looking at the created Rapid Board the "Plan mode" is disabled for some reason. Why is that?
We are scheduled to upgrade our JIRA instance 4.0 to 4.4.5 . we tried this in our test environment and it took 67 hrs to complete the whole process. we have around 2,00,000 issues. It reindexed...
Greetings, While planning the next sprint, we found ourselves wanting to check that contributors weren't over-committing. To do so, we searched in vain for a view that shows "select task.person, s...
I am getting the following message when trying to access the people/roles that are a part of a project. I am running 5.0.5. In probably a related issue when I created the new project the individual I...
I use the last plugins version (v. 1.4) I use it in JIRA 5.0.5 In quick-edit mode (edit pop-up) When i use 'ajax-style input field', the suggestion input box is no more inline with the source f...
Hi everyone, Jira correctly picks up e-mails from existing users and turns them into issues. But we want to set up our Jira to send back an e-mail when the user doesn't exist, but I was unable ...
when i copy data from production datbase of jira to my testing local database the users are matching but in JIRA users count they are not showing correct count i.e it is varying around 4ooo thousand ...
JIRA 5.0.5, Greenhopper 5.10: When looking at the Plannning board and trying to change context, Greenhopper thinks for a while and then jumps back to the "Default" context. This makes it impossible...
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