Jira

I have about 20 Filters and they each should have the same columns showing. Currently, because of how they were created they have different column configs. As it stands now I will have to go into eac...

• column
• filter

I am using JIRA 4.4.3 with GreenHopper 5.8.2 and trying to migrate data to MySQL 5.5.8, but i am experiencing a wierd problem. I have exported all data using back up tool. After configuring dbconfig....

• jira-software

The Jira docs (http://confluence.atlassian.com/x/JAfuDw) say that to import multiple labels to put them in separate columns. However, the importer wizard doesn't show the Labels field the multiple co...

• jira

Hi all, every day we have a lot of iterative issues, eg paper jam on a printer or blocked session in citrix. We are looking for a possibility to create simple templates for such issues, where most ...

• jira
• template

Good Afternoon, I have setup the e-mail system for POP3 retrieval out of Gmail however, whenever I send an email it does not get pulled into JIRA. I have followed the instructions to the T and...

• cloud
• jira-cloud

Is there anyone who whas implemented JIRA as a first/second/third Line Support helpdesk system? Do you have implemented ITIL principles ? Do you have integrated a CMDB with JIRA ? Is it a good...

• atlassian-support
• cmdb
• itil
• jira-service-desk

Hi, I'm currently trying to import SVN into Jira using the onDemand instace. On the import page, it tells me to put my dump files in the webDav directory. Question is... where is the webDav...

• cloud
• jira-cloud

Is there anyone who whas implemented JIRA as a first/second/third Line Support helpdesk system? Do you have implemented ITIL principles ? Do you have integrated a CMDB with JIRA ? Is it a good...

• atlassian-support
• cmdb
• itil
• jira
• jira-service-desk

Hi all, I'm trying to access my company's jira test instance through the JSON RPC services (as per https://developer.atlassian.com/display/JIRADEV/JIRA+JSON-RPC+Overview ) but I always get a negati...

• jira
• jira-cloud

When I try the drag/drop from in progress to done the action never completes. It pops up the resolution transition screen and I select the resolution, then it just shows a grayed out screen with the ...

• board
• jira-software
• task

Hi, every time I click on a link in confluence or a link in a jira comment that is aiming to an external website it opens the link in the same tab as jira studio. Is there a possibility to general o...

• cloud
• jira

We generate JIRA tcikets when user send a mail to certain DL. Now i want to auto assign the tickets to first person who replies on the thread. How can i achieve that??

• assign
• jira

Using Jira 4.12 I'm configuring Jira to allow creation and comments via email - so far so good, I can create an issue via email, but there are 2 problems that I'm struggling to solve: 1. The emai...

• email
• jira

Hi, I would like my key users to be able to create tickets from several ways: into Jira, by sending email, and also by a form, hosted in an external website. For the last one, i don't find any pos...

• jira

Some terminology in JIRA does not correspond to our companies and makes some persons confused. How can I for example change "component" to something else? Do I need to update the language pack we u...

• jira

Hi all, we have customers issueing tickets which are handled by the 1st and 2nd level support. In case a modification is necessary we want to create a work item which would be a work order for the ...

• jira-administration

Hi; I'm looking to create issues priorities list to be per project so I would have something like: project 01 Blocker Minor project 02 P0 P1 P2 etc I know how to crea...

• jira

Hi, We have a very odd problem that is occurring with a specific user in our JIRA application. Whenever that user creates an issue of a specific project and issue-type, he is not able to see the wor...

• integrity-check
• jira
• user

Hi: We are using Atlassian OnDemand. We follow an iterative development approach. It is crucial that inside GreenHopper we be able to assign an iteration number to each issue. From online discussio...

• cloud
• jira-software

Is this feature available for onemand (aka jirastudio) ? Atlassian supports uses this feature for their own issue handling.

• cloud
• jira-cloud

please don't reply with links to random wiki pages, I'm looking for an official SLA document

• cloud
• jira-cloud
• sla

I have the following url example : http://jira.example.com/plugins/servlet/streams?key=ABC&itemKey=ABC-123&os_authType=basic This link is not a real one but I used to just as an example. ...

• activity-stream

I've created a link between JIRA and Fisheye and am able to see links from FishEye changlogs to JIRA issues show up correctly. But, am not seeing any "Source" tab on JIRA issue pages, or a "Source" ...

• application-link
• fisheye-crucible
• integration
• jira

How do i create a filter for recently updated tickets? ie) I want to see the tickets that users have updated in the last day or last week. I'm sure thisi is a filter in the system. I just haven...

• filter
• jira

We have just gotten JIRA 4.4 setup on a Tomcat 6.0.33 server. When I setup a new user, the email that is sent out says "A JIRA account has been created for you at: http://localhost:808/jira " ...

• email
• jira
• tomcat