-
Jira & Confluence users, what’s one thing your team still does manually that you wish was automated?
Maybe it’s sharing updates, creating reports, managing documentation, or something entirely different. Curious to know what’s still taking up your team’s time.
-
How do teams organize Jira work across multiple product and packaging projects?
I’m interested in how teams organize Jira when they manage several types of projects at the same time. For example, a company such as Silver Edge Packaging may have work across product development, website updates, marketing, design, content, and customer related requests. These activities can involve different teams but…
-
How are you managing access reviews and access revocation across a large number of Jira projects?
We manage 800+ Jira projects, and reviewing project access manually is becoming harder to keep up with. I’d be interested to hear how other Jira admins are handling this: Do you run regular access reviews for your Jira projects? How do you identify users who no longer need access? How do you revoke access when it comes…
-
Bulk emails still disabled after moving to paid plan — forsaatlanta.atlassian.net
Hello, I fixed the trial issue. My account is no longer in the trial period and is now on the paid plan. However, I still see this message in Jira: « Les e-mails groupés sont désactivés Vous pouvez activer la fonctionnalité en accédant aux paramètres d'e-mails sortants depuis la barre de navigation latérale ou en cliquant…
-
Setting up customers in your Jira project to work alongside them
Hello All I'm currently working with a client where they have agreed to do some testing for us off the back of development work, however what would be the best way to set up the guest user within our project where they only get to see the tickets assigned to them. The issue I have is that you have to invite the guest to a…
-
how to convert custom field option ID to text in Analytics dashboards
Hello I am trying create a Analytics dashboard using Jira data. In query i am using custom field from Jira. Given custom field is dropdown field. When i see filtered data, tool is showing option ID for given custom field and not Text which is visible to user while accessing custom field. HOw can i transform option ID to…
-
How do you manage a social-media content workflow with Jira?
I work in the social-media tools niche, particularly around TikTok, and I’m looking for a better way to organize the different stages of creating and publishing short-form content. For teams already using Jira, would you recommend creating a workflow where content ideas become Jira issues and then move through stages such…
-
What executive level reporting is possible with jira and/or Rovo?
I need to create reports in PowerPoint, or word, and/or email from our jira program boards and jira plans. What native capabilities does jira and rovo have to support that? Currently, I export jira search results to csv files and then manually crest PowerPoint summary slides or I export and upload to Microsoft copilot.
-
How to append an specific attachment to subtasks
Hey, I’m using Jira Automation and I want to append an attachment that meets a certain condition to all subtasks of an issue. The trigger is a new attachment being added to the issue. I don’t want to replace the existing attachments on the subtasks — I just want to add the new attachment while keeping all existing…
-
Projects cannot be created with Jira 11.3 until the user directory order is changed.
It's about Jira. Since the upgrade from 10.3 to 11.3, it has not been possible to create any more projects. The error message was "Searcher not found". If I change the user directory order once, creating projects works immediately again. This behaviour has to be performed after every restart. We once had a Crowd service…
-
How to Prevent Duplicate Jira Automation Runs?
I have an automation rule that can be triggered when multiple fields on the same Jira issue are updated around the same time. Occasionally, the rule seems to run more than once and creates duplicate actions. What is the best way to prevent this? Is there a recommended trigger condition, delay or other method to make sure…
-
Best approach for preserving issue links during phased Jira Data Center to Cloud migration?
We're migrating Jira Data Center projects to Jira Cloud in phases rather than performing a full-instance migration. We're running into a challenge with issue links between projects that are migrated at different times. Example Project A has been migrated to Jira Cloud. Project B remains in Jira Data Center and will be…
-
How long do items that are completed remain in the Jira board?
I have a free account, I had a Jira board with 9 items. I have completed 7 and didn't touch the board for 3 weeks. The completed items have completely disappeared without a trace. Not even archived. Am I missing a filter that I need to clear or enable? Is this a designed behaviour or a bug? Can these items be restored…
-
Automation with Else/If statements creates 2 copies of ticket
I have an automated form where different tickets are created in 2 different Jira Cloud instances based on Else/If statements. When I run this 2 stories are created in the Health project. I've reviewed the conditions and they appear to be exclusive. Can you help me figure out why 2 tickets are created for 1 entry? Here's my…
-
Jira DC - How to build an automation or scriptrunner which display the time in Statues?
Hello Everyone, however it's becoming an "oldtimer" question but really important for us. We'll move to Cloud 1 year from now but several projects need from now till the migration (so in the upcoming 12 months) a solution. I'm aware that there are several plugins, even free ones but we have now a plugin purchase freeze…
-
Access | Jennifer Kennedy A1124908
Jennifer Kennedy A1124908 - is needing basic access to log into Jira.
-
App - WBS Gantt-Chart : can we add existing cross project epic underneath an story of a Gantt
As i creates a Gantt structure in a Project A, under each story/issue task, i would need to add an existing epic from Project B. I create an link item as Contains in. So i would need it appears as below : Issue 1 (project A) Epic-xxx (project B). However, the Gantt put Issue 1 in project A row and issue B in Project B row…
-
Two active Workflow Schemas in one project
Hi. My question is about non-correct REST API work in Jira Data Center v.9.12. I have a problem with additing Workflow Scheme in project via POST /rest/api/2/project. I have developed an application for easy project creation. The user selects the types of tasks he needs, and the application creates and configures all the…
-
JXL Sheet Structure for Linked Items
We use Jira Cloud Enterprise and I have a need to set up a Sheets Structure where Bug worktype items nest under the item under which they are linked via 'relates to'. Bugs and Stories are both at the same level (the level right below Epics). So out of the box the Bugs and Stories fall under the parent Epic. When I link the…
-
CLAUDE MCP with Atlassian
Hi, I'm writing to report a regression in the Atlassian MCP server affecting Jira Product Discovery (JPD) Insight creation. Until last week, I was able to create Insights on JPD ideas directly via the Atlassian MCP (connected through Claude). This week, the capability is no longer available, the relevant tool no longer…
-
Work Items as Sidebar
Hi. My work items, like Requests, Epics, and tasks, are opening in the sidebar instead of the current page. This is the worst update ever. How can I disable this and make items open on the current page as usual?
-
Need help reactivating Free Jira site - "Contact support to reactivate" error
Hi Atlassian Team, I recently downgraded my Jira site from a Premium trial to a Free plan, and now my site is deactivated. When I try to access it, I receive the following error message: "Contact support to reactivate. Copy this Entitlement number." Since I am now on a Free plan, I am unable to create a standard support…
-
Original Estimate to made mandatory for all Spaces
Hi Team, We need to update all Spaces - Jira workflows for all teams to mandate a non-zero Original Estimate value when any work is assigned. The purpose of this to ensure no task assigned to any developer without an estimate. Also developers must log time spent on each task. This ensures everyone knows who worked on what…
-
Using Jira automation to extract text from email created work item to update the work item Summary
I have read thru several posts in the forum and can't quite find the answer to my situation... Scenario: I have specific platform tools that create Jira work items by sending an email. The body of the email becomes the work item description, and I create a custom work item summary based on the platform and some other minor…
-
Urgent – Certains e-mails ne génèrent pas de tickets Jira
Bonjour, Nous rencontrons actuellement un problème avec Jira : certains e-mails envoyés ne génèrent pas de tickets. Ce dysfonctionnement nous fait potentiellement passer à côté de nombreuses demandes importantes, notamment pour l’équipe RH (SOS-RH) et l'equipe IT (support-fr). Nous avons constaté que certains e-mails sont…