We are currently running JIRA 4.4 connecting to an Oracle Database. There are multiple connection errors in the JIRA logs or timeouts. The database is setup to drop idle connection after 15 minutes, ...

• dbconfig.xml
• jira
• oracle
• timeout

I need to be able to get a list of tickets in which all the linked tickets (not subtasks) are resolved. Is this possible with JQL?

• jql

My predecessor created a custom field called "change type" that is similar to the standard issuetype. The problem: When you query changetype, the results get split into two values. See screenshot, ...

• filter
• gadget
• query

Hi, I have got a custom field 'Expected Start Date' in Jira. I need to get 'Shipping Date' custom field 3 business days prior to 'Expected Start Date'. I have got this working using the below jelly...

• jelly
• jira

We have been requested to configure a PR Jira project that will take in emails from outside the company and create tickets for the PR team to work/respond to. Obviously we needed to create a default...

• email
• jira

Jira recently got upgraded using the Manual Upgrade procedure and was successfully except I could not log into JIRA anymore. Even newly created users cannot log in a dn I can view the users in the CW...

• jira

Is there JQL support to search for all issues that have a specific type of issue link? For example, I want to find all issues that have a "is a dependency of" link to other issues.

• issue-link
• jira
• jql

I have an evaluation license for jira ondemand with greenhopper, but I can't access the agile tab, I can find greenhopper in my plugins but I cannot enter the license, I also mistakenly generated an...

Hi, Perhaps my question is somewhat already answered in other questions earlier, however I feel that my question is a spin-off of them. In our company we work with six teams (three in SCRUM. thr...

• jira-software

I have two questions: 1. How can one search for those issues where the current user is included in a custom field? 2. How can one search for those issues where the users in a userpicker field are...

• jira

When moving an issue the "links" to other issues get deleted. Is this intentional or is there a way to turn "keep links" on when moving issues to new projects. Our Call Centre creates issues and t...

• jira

I wonder if tehre is a way to limit what users that can prioritize issues in the To Do lane. We want to limit this to only the product owers. Giving the developers only the option to pick the task th...

• priority

• cloud
• jira-cloud

Hi all, We use JIRA's Issue Collector as a support tool, where all of our customers can create/raise issues and/or feedback. We are using a single user license, which all customers go through via o...

• cloud
• jira-cloud

I wonder if it's possible to set who is able to change the prioritziong of issues in the To Do lane of the board? The scenario is that i want only the product owners to be able to set the order of ...

• jira
• jira-cloud
• permission
• priority

Sometimes JIRA does not show custom fields added to the result list in the configure column dialog and only after adding those columns to the query, the result list will display them. This seems not ...

• jira
• jql

Hello, I read the description you provided for User but didn't fully understand. We have a frim with 500 employs but we need JIRA for our QA 5 person team and Developers/Business teams (20 people). ...

• jira

When I try to run config.sh, I'm getting a NPE.... (See bellow). Is there a config file that I can set manually instead of running the config jira configuration tool so I can put all that I nee...

• configuration
• ssl

You have two issues: AA-1 and BB-1 and AA-1 depends on BB-1. Is there an automatic way to notify AA-1 watchers that BB-1 was solved?

• jira
• notification
• workflow

Dear supporters I noticed that all Jira admin users are not getting any email notifications since October 5. We have not changed any configuration in our notification scheme. I have followed the in...

• email
• issue
• jira
• notification

Hi, we have just started using Jira OnDemand, and I would like to know how I could access the sysadmin functionalities. For some reason cannot seem to find the "Jira System Administrators" permiss...

• cloud
• jira-cloud

Hi, We love to use the clone plus function as we have a lot more control over the results. For example we have some fields that we do not want to get cloned which it handles very well. The proble...

• addon-org.swift.jira.clone-plus
• jira

I don't want to edit the default workflow or to copy the same to construct the new. Please let me know if there is a workaround for the same. Also when I tried to import a workflow bundle I am get...

• cloud
• jira
• workflow

Hi, How can we enter the Risk or Impedements over the JIra issue and high light them to related persons in Jira. Thank You.

• cloud
• jira-cloud

A few projects/departments in my company are using Basecamp, but I'd like to have all departments using JIRA to take advantage of dependency tracking between different projects. I want to try to cre...

• basecamp
• jira