Jira

Hi, We have to create multiple tickets at our office. I need to know if we can create a macro to fill basic information about the issue and rest we can add or edit later. I have been using macr...

• macro

There are two different people a ticket can be assigned to. If a field has a value, it should go to person A. If it does not have a value, it should go to Person B. Is there a way I can set this ...

• cloud
• jira-cloud

Still a newbie to Jira admin ... How do I configure a project to receive all notifications for new tickets created EXCEPT for one specific Issue Type? Maybe I am missing the boat in the ...

• jira

Hello, community The normal labels fields has the functionality to type any word. If the field was polulated from previous issues, the word can appear. I don't want that. What I want is to have the...

• auto-complete
• custom-field
• jira
• label

Hello, I configured the mail hadler and it works fine i am able to create new issues via email but how do i map the fields what should be the format of the email so the values are written to th...

• email
• jira
• mail-handler

Pretty new administrator, but a longtime user... Basically I have two users who are the administrators of more than 10 projects. However, only 10 projects show up in their (the users) respectiv...

• jira

I need an issuetype to have its own notification in a scheme. I created a new event, using the generic template then added the people i want to get notified in that event in the scheme Finally ...

• jira

Hi, For the life of me I can't find where I can set that sub-tasks can get an estimation in the plan view of a Scrum board. I have added a Story with a few sub-tasks and I can assign an estimation ...

• cloud
• jira-software-cloud

We are rolling out Jira to try out as our centralized ticketing system. I am in charge of the rollout, and it occurs across several, disparate software development projects. Currently, I have 4 diffe...

• confluence
• jira

Hi, I am getting lots of these errors: More than one value stored for custom field id 'customfield_10201' for issue 'XXXXX-123'. Values [2013-03-11 18:39:39.0, 2013-03-11 18:39:39.0] (dates va...

• jira

I noticed in the 5.2.7 version of JIRA there is a feature called Permission Helper where you can find out if someone has access to an issue or not. Since I’m having trouble with the FACES helpdesk n...

• cloud
• jira-cloud

Hi, we have to report weekly on our Epics to the PM of the company. Before Jira we had to fll in Excel sheet with the Status Deliverables, Risks, Activities Completed last week, Planned Activities fo...

• epic

• issue-security

I am trying to create a new status called 'draft' in a workflow. So when I create a new issue, I ahve the option as marking it in 'draft', so it is inactive as I amy be still gathering more informat...

• cloud
• jira-cloud

I believe that there is a feature in that links Jira issue with the Subversion check-in comments. I do not see any information about this in any Atlassian Documentation. Can anyone point me to the ...

• fisheye-crucible
• jira
• svn

Hi I am attempting to restore from a backup but I have the above message. any suggestions. Regards

• jira

Is there any mysql for getting inactiveusers with respetive projects

• improvement
• jira
• mysql

Hi, After updating JIRA to version 5.2.7. We're getting the following error when attempting to send a notification java.lang.NoSuchMethodError: com.atlassian.jira.mail.IssueMailQueueItem.getTempl...

• jira
• notification

Trying to set up JIRA notifications so when issues are assigned, the assignees get notified. In looking at the help manual it says: Choose the cog icon at top right of the screen, then choose J...

• cloud
• email
• jira-cloud

...s what I came up with: FormField pro = getFieldById("customfield_11505") FormField ecp = getFieldById("customfield_11506") if(pro.getValue().contains('Yes')){ ecp.setRequired(true) }else{ e...

• custom-field
• jira
• required-field

I manage multiple programs each with its own dashboard. Each Dashboard has a set of filters that reference the program name. If I could name the dashboard after the program I could have one set of ...

• dashboard
• jira

Hi, Is there a way to temporary not being able to assign an issue to a user in JIRA (for example when he/she is on vacation and sets this status)? It is not that easy to ask for another user to c...

• cloud
• jira-cloud

Hi all, I've got what I thought would be a pretty common scenario....but it seems that might not be the case. So you've got your Epic and this has stories. The epic is in one project and the stor...

• jira-software
• epic
• jira
• multi-project-picker
• project
• +1 more tag...

Is it possible to link my on-demand version of Confluence to a download version of JIRA? Going forward I will have download versions of both linked to each other, however if the above is possible, ...

• cloud
• confluence-cloud
• jira

Is there any way I can get the list of issues reported/assigned to inactive users using JQL easily? For example: reporter is inactive() or assignee is inactive() Or should I have to the the...

• jira