We just set up a add on which is sending an e-mail to the author of a ticket. Our goal is to send a feedback e-mail to the author of an issue which was submitted through the JIRA ServiceDesk portal. ...
Hi I'm trying to implement the issue collector as a navigable page. What I mean by that is I'd like users to see a link that takes them to a page with the iframe for the issue collector such th...
I used Jira 6.4.6. How can I hide menu items (Dashboards, Agile) for the anonymous user?
Somehow recently my epic link field became disabled on all forms. I'm not using greenhopper features for Agile. This add-on is not installed on my cloud jira. I'm just using the field schemas fr...
Hi, We have moved to JIRA from an in-house ticketing system this week. I am struggling to extract the same statistical reports in JIRA than what we had available in our previous system...
Hi, I use escalation service in script runner plugin, job executes correctly when I run it manually, but somehow it doesn't run on schedule (daily). Did someone know what could be problem? Did I hav...
I'm trying to set up a testing account so we can better integrate Time Doctor with JIRA. I was trying to create a new test JIRA account (https://globalworkforce.jira.com) but some how ende...
Is there any sort of audit trail in JIRA for labels? Ex: Who created a label, when When labels were applied to issues and by whom Thanks, Mike
I know that custom fields or details fields can be modified in the Screen management area, things like type, status, priority, etc. stuff in the middle area of the issue details display. Those are no...
I want to setup service desk so that clients can communicate through email. Is that possible? I was expecting to be able to setup email for a project in the project settings but I don't have a link ...
I want a single board which shows the issues for all active sprints, grouped by project. Is this possible? I tried to do this by adding multiple projects to a board and then customizing the swim-lane...
We have a set of users that dont have the ability to do @username in the comment field and have the list of users show up. Same thing in the manage watchers in the JIRA issue....
In an effort to make the burndown more visible, i'd like to put a thumbnail of the burndown on the active sprint view somewhere. Is there a plugin or configuration that does this? Right now we...
If we open up the dashboard anonymously the timesheet Gadgets donot show any data is there a way to enable them to show data in anonymous mode
Does the Summit 2015 registration fee include the tracks or do i have to build them with the training selections?
For some types of issue, showing the development panel is just noise. (E.g. I want to show it for Bug, Story and Feature, but not others). Can we make whether it appears dependent on issue ...
If a certain label is chosen, can I get it to initiate an event?
Hello, I am looking to setup a JIRA and Stash on several closed networks which the same 25 people use/switch between. 1) Does JIRA and Stash have an "offline" or closed network installer (no intern...
Is it possible to re-purpose the assignee icon for another field data. Example: a rank number 1 - 10 is desired to display instead of assignee.
Trying to figure out a way to send a cell phone alert (text message) if a certain issue type is opened. We use On Demand and I am not sure of a way to set up an event to send a text message to a cell...
I'm using Atlassian Cloud. When creating a project, I'd like to assign a QA lead in addition to a Project Lead (see screenshot below) Screenshot 2015-06-26 11.42.18.png I would like to be ...
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