Simple question, If I am mentioned in a comment, and further comments come in and I am not mentioned, should I get email updates? It seems like that used to work, but now I am getting a lot o...
how to move jira from one server to another
We have a request to utilize JIRA on a smart TV but want to get details surrounding the Pros and Cons to using smart TV? Also if unable to run Chrome or Firefox what operating system would you r...
Dear Support, I'm referring to the following description - which is really good, but for me not working: https://confluence.atlassian.com/jira/integrating-jira-with-apache-185729645.html I tried se...
I am looking to implement a system of Toll Gates. I want to prevent the creation of a child issue (not sub-task) unless the parent's Toll Gate (custom field) is set to a certain value. I'...
Dear all, I would like to move a parent task as soon as I create a subtask. I did add a post function to the transition "Create" but it has no effect. It actually works when I am creating the secon...
I started with plain JIRA since ServiceDesk was an add-on I thought I might buy as and when needed. Now ServiceDesk is a product in its own right and my workflow is better aligned with it. ...
I've just discovered the JIRA product evolution and I might confess that it left me really puzzled. At first glanced It seams that Atlassian intention is to make me pay about 68% more than today...
In a scenario where a group need to be added to the role of administrators on many projects, but do not want to receive notifications, is it possible to leave 'administrators' on the notification sch...
I am just wondering .. Are there any limits in number of tickets in JIRA? What is the biggest number of issue that you have in your instances? Is this normal to have more that 1 milion issues on a si...
I created a new issue type for documentation. I now see them also in the backlog but do not want to see them there. Where can I configure the filter?
Hi, My question is: 1)Initially we give ball park estimate of effort in hours to a story if i dont want to go with a storypoint.The Orginial estimate graph also appears 2) Now at the subtask...
How to pass Table grid data while creating issue through ReST api.
Hallo, after the installation of JIRA the Webaddress is IP xxx.xxx.xxx.xxx:8080 how to change this in IP xxx.xxx.xxx.xxx/jira? is it enough when i use a redirect via html in the file ../jira....
I have configured the estimation tab so that the story point option is set, however in the estimate field of the issue it is still showing hours and minutes. I want to be able to use story points wit...
Is there any way where we can see in one screen all the comments of all issues of a project in List View under All Issues? Using SIL Script I guess.
How do I empty the list of Resently visited boards in Jira? If I go to the list and choose delete on the boards that appear in the list, the board itself will be deleted - that is not what I want -&n...
I have a user who is sad about no longer being able to drag and drop their issues to re-rank them. Is this simply not possible in JIRA Core, or is the feature just hidden away somewhere?
Hi, I followed all instruction on how to enable notifications within JIRA and Servicedesk, but still when a customer e-mails in a ticket, he doesnt get any notification about it. Second issue,...
Hi there. I was just wondering whether is is possible to set a user's default dashboard to another dashboard rather than the default system one. For example: I want to create multiple proje...
We currently have an instance of JIRA running in our model environment and we'd like to spin up an instance of JIRA in production but import the data from the model instance. Are there any cons...
Hi Team, I am currently using JIRA version 6.3.15 and JSD version 2.3.4 and want to upgrade to Latest Versions of JIRA and JIRA Service Desk. Please let me know for the compatibilit...
Copy Pasting Labels from a notepad where the labels are space separated.
Prior to the 7.0 update JIRA Service Desk had its own heading in the Header Menu, from which I could easily access my Service Desks. These now appear to have been removed and I now need to acces...
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