Community resources
Community resources
Community resources
Jira
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I have different SLAs for Incidents. So if the Resolution is a Code change the SLA is 5 days but if its a configuration change the SLA is 5 hours. Can I configure this in some way?
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I'm trying to determine the best approach in determining whether a custom field is inactive. My thoughts is if a custom field is not associated to any screen, it is inactive. ...
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One of our PO's wants to display the Start Date and Release Date for his Fix Versions on the cards in JIRA Agile. Does anyone know how to accomplish this?
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I am looking for a way to automatically update the images that are attached to JIRA issues. Whenever there is a minor change to an image/mockup from the designer, I have to manually go into eve...
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I would like to gauge our JSD portal effectiveness by reporting on tickets that arrive by email versus submitted in the user portal. Is there any way to do that without doing SQL reporting? Is there ...
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JJupin v3.0.7 While developing another script I tried to print to the log using a simple print command. string[] complist; number i; number marraySize; marraySize = arraySize(components); for(i=0; ...
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@Jamie Echlin (Adaptavist) mentioned that https://answers.atlassian.com/questions/225174 Seems to be hard-coded: url = contextPath + "/rest/api/2/search?jql=" + jql + "&maxResults=10"; That ...
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I must be overlooking something but I am not seeing where to add a time entry to a ticket so that it shows up in the report. My question is in regard to using JIRA Timesheet Reports and Gadgets...
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Hey. We are planning to add a feedback URL to one Project if the issue is closed. Is there an easy way to add that information? Thanks for your help
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We have JIRA and Confluence running on separate servers. We are looking at adding JIRA Service Desk. Can anyone point me to a doc that tells about integration features for Service Desk wi...
326 views 1 1 Deleted user April 14, 2016 -
I am creating a Workflow. I added a new Transition, and one of the fields was "Screen" - I am not sure what it means to associate a Screen to a Transition.
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This question is in reference to Atlassian Documentation: Configuring the Issue Detail View Ask your question here...
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Hello, we are evaluating Zone plugin, and we really like it, but we have found a limit we must solve before buy it. When creating a new custom field "Zone Field", there is no way to set the size of ...
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Hello, Your plugin seems to be perfect for my needs, but I cannot install it through JIRA Software admin interface. I assume that is because plugin is not compatible with it. Are there any plan...
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Having used several other Service Desk solutions in the past, I can't find functionality to assign tickets to a parent case. It's common for something to go wrong and generate multiple tickets f...
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The goal is to have the user that is creating an issue to select the correct project rather than just accepting the project that is currently displaying in the Create Issue screen.
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Jira does not issue email notifications any longer. The notification scheme was edited and notifications were removed. However when notifications were added back again, no emails are issued. As the f...
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Using Zephyr for JIRA - when a test case is assigned to a version and test cycle, the test cases are showing as "Unscheduled" instead of the assigned version on the test summary page. When...
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We currently have issues for many projects separately in a Razor database. How easily we can import them into JIRA will influence our decision to go with JIRA or not.
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There are some in my organization that would like to turn on emails so that incoming mail could be used to add comments to existing tickets only - not to create new tickets or edit or update values. ...
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We have always had 4 kanban boards that worked fine, over the last couple of weeks I have added around 20 new boards, when i create an issue I can view it on the board, the problem seems to be with 4...
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Hi All, I am planning to migrate JIRA in my organisation. Could you please specify the hardware specification for JIRA Software? Exiting instance: Version: JIRA 4 (32 Bit) Users: 150...
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Hi All, I am running JIRA on a physical server in my organisation. The current instance of JIRA includes 1500+ users 130 projects and about 100+ custom fields. The current backup file size is 180 MB...
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On this document, it shows how to enable http access logging via gui but the setting is lost after a server restart. https://confluence.atlassian.com/jira/user-access-logging-121565.html How ...
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