Community resources
Community resources
Community resources
Jira
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The View Statuses screen seems to have no discernible sort order for statuses. New statuses are just lumped at the bottom. I think. I have no idea, but they are not in any USEFUL or...
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So, once upon a time there were jelly-scripts, those were lost in favor of the script-runner escalation service. Script-runner went to paid (unsurprising but frustrating), and now has removed t...
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I am trying to integrate, JIRA Task with Perforce Jobs, constantly getting error saying that Problem connecting to Perforce: com.perforce.api.CommitException java.io.IOException: P...
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Is JIRA capable of pushing the status update of an issue to the corresponding github issue? i.e. I move the kanban card from backlog to done, thus pushing to github to mark the issue as...
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I saw a similar post but it was fairly old and not quite what I was looking for. I have a few custom fields that I want on all screens across all projects, including new projects as they get started....
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In Jira, we are now seeing when we create issues, that the activity log is including some information from even before the issue create date (data that doesn't apply to this issue). How can you...
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I set up the following scenario. I have a release that occurs at the end of every two sprints. I configured my team to be able to handle 13 points per sprint. I created...
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This question is in reference to Atlassian Documentation: Configuring JIRA's SMTP mail server to send notifications Hi, Whenever changes are made such as assigning tasks, mentioning names etc, ther...
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Why all the dropdowns on JIRA looks so blurred. All the text around is nice and sharp but the moment I click on a dropdown menu its blurred out. Can I do something to fix this? image201...
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I have a user that will potentially be doing screen shares with clients and does not want them to see the fact that a comment is restricted to a group. Is it possible to hide that?
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This question is in reference to Atlassian Documentation: Serving customers with a knowledge base Hi When a agent views a Service desk ticket /issue from within the serive desk rather then the port...
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I have two custom fields (date & time picker type) I'm taking the difference between them and storing it in SIL custom field. Typically it showing the result as JIRA work log format For ex: - ...
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Hello, I need help re-working a current workflow and added columns to a board.
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image2016-6-29 10:53:41.pngimage2016-6-29 10:53:46.png How do I go about removing those custom field descriptions from the Workflow screens? I can't find where it is pulling that text from.
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Hi Atlassian, We would like to know: If we have a 100 users licenses, if we want to upgrade to 250 users, we only must pay the differences? Does a time limit exist between the purchase of...
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I'm looking at the audit log and I see that most entries have an author that refers to a real JIRA user. However, some entries have an author of "JIRA". What does this mean? Does it mean the action ...
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This question is in reference to Atlassian Documentation: Troubleshooting issues with the email channel Using the JIRA Service Desk built-in email processor to manage incoming emails in service...
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I have the following question / issue: When I use the standard issue filter "My Open Issues" i get the a list of issues. Lets say I open one ticket and close it. If a then click on "Return to Search...
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Is it possible somehow to run groovy tests using Bamboo or any CI server? At this moment I should go to JIRA and manually run Unit test runner. This is quite uncomfortable.
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According to the documentation for JIRA 6.1 one should be able to list labels in a project: https://confluence.atlassian.com/jira061/jira-user-s-guide/browsing-a-project/browsing-a-project-s-labels ...
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Dear everyone, we have a strange error since the update on v7.1.8. When I try to import a worflow, I get an Standard Errorpage 404 after the step "Map Workflow Statuses". Also we have a Pl...
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This question is in reference to Atlassian Documentation: The JIRA Cloud documentation has moved I'm currently trying to use Jira, but having no luck what so ever with reports. Its been a few years ...
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I have a project in JIRA containing issues that are hierarchically linked through Issue links as parent-child issues. Now I would like to create a Structure with: Insert generator to add only the i...
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I need to set a lag time for a task is it possible to do so using this add-on??
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Hello, First of all, I want to thank you for this nice plugin. We just bought it and we have a little problem, after the first survey (on a ticket) is sent at any new update (on that ticket) is sen...
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