Community resources
Community resources
Community resources
Jira
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Why all the dropdowns on JIRA looks so blurred. All the text around is nice and sharp but the moment I click on a dropdown menu its blurred out. Can I do something to fix this? image201...
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I have a user that will potentially be doing screen shares with clients and does not want them to see the fact that a comment is restricted to a group. Is it possible to hide that?
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This question is in reference to Atlassian Documentation: Serving customers with a knowledge base Hi When a agent views a Service desk ticket /issue from within the serive desk rather then the port...
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I have two custom fields (date & time picker type) I'm taking the difference between them and storing it in SIL custom field. Typically it showing the result as JIRA work log format For ex: - ...
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Hello, I need help re-working a current workflow and added columns to a board.
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image2016-6-29 10:53:41.pngimage2016-6-29 10:53:46.png How do I go about removing those custom field descriptions from the Workflow screens? I can't find where it is pulling that text from.
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Hi Atlassian, We would like to know: If we have a 100 users licenses, if we want to upgrade to 250 users, we only must pay the differences? Does a time limit exist between the purchase of...
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I'm looking at the audit log and I see that most entries have an author that refers to a real JIRA user. However, some entries have an author of "JIRA". What does this mean? Does it mean the action ...
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This question is in reference to Atlassian Documentation: Troubleshooting issues with the email channel Using the JIRA Service Desk built-in email processor to manage incoming emails in service...
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I have the following question / issue: When I use the standard issue filter "My Open Issues" i get the a list of issues. Lets say I open one ticket and close it. If a then click on "Return to Search...
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Is it possible somehow to run groovy tests using Bamboo or any CI server? At this moment I should go to JIRA and manually run Unit test runner. This is quite uncomfortable.
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According to the documentation for JIRA 6.1 one should be able to list labels in a project: https://confluence.atlassian.com/jira061/jira-user-s-guide/browsing-a-project/browsing-a-project-s-labels ...
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Dear everyone, we have a strange error since the update on v7.1.8. When I try to import a worflow, I get an Standard Errorpage 404 after the step "Map Workflow Statuses". Also we have a Pl...
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This question is in reference to Atlassian Documentation: The JIRA Cloud documentation has moved I'm currently trying to use Jira, but having no luck what so ever with reports. Its been a few years ...
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I have a project in JIRA containing issues that are hierarchically linked through Issue links as parent-child issues. Now I would like to create a Structure with: Insert generator to add only the i...
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I need to set a lag time for a task is it possible to do so using this add-on??
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Hello, First of all, I want to thank you for this nice plugin. We just bought it and we have a little problem, after the first survey (on a ticket) is sent at any new update (on that ticket) is sen...
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Hi, I'm a new user to JIRA and Confluence, trying to configure the system for a business that has Agile and Waterfall projects. Agile projects are not a problem. The problem I have is the ...
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We are working on 4 projects with different users, how to hide the project and issues to the user who are not working on the particular project.
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Hi, For Epics, I don't need both the Title and Summary fields. I've setup a post-function, which triggers when creating an Epic, and which copies the value of the title field into the [required]&nb...
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I want to show the total story point of sub tasks on the parent ticket. Is it possible? If Yes, please let me know how to do it in details.
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I am new to JIRA, how can I track how many tickets that were resolved for a particular team in a particular week using JIRA API and PHP from JIRA service desk? Do I need the admin login information f...
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This question is in reference to Atlassian Documentation: Add, edit and remove users I want to know how i can restrict access to Specific projects for specific users or groups
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After last JIRA update I open Project settings -> Versions and see nothing. How can I find my releases? image2016-6-29 11:2:44.png image2016-6-29 11:5:4.png
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When I create a sub-task of a task (i.e. story), I specify the relevant component for this particular sub-task.Is it possible to fill all components of all sub-task into the component field of the pa...
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