Hi All, I create my trial Service Desk login with an foreign language. How can I change it to english ? Thanks in advance, Paulo
Priorities and dependencies are easily set at the level of an 'issue'...'tasks', etc. Is there a way to do this at the component level?
Hi, Looking to build something similar to the below in JIRA, does anyone know a gadget that could replicate the below? Thanks image2016-10-18 15:40:57.png
...riginal state: checkbox1: optionA = true, optionB = false, optionC = true Requested output: checkbox1: optionA = false, optionB = false, optionC = true I'm trying to use Set field value (JMWE add-o...
Currently we are trying to keep track of hundreds of project across 3 JIRA instances and we need a way to disable to renaming of the project key. Is this possible?
Hi, I work for a company where we have several scrum teams with own backlogs. Each team develops a different part of the infrastructure and they are also responsible for incidents on those parts. No...
Atlassian documentation offers some very light information, but I was hoping there might be a more robust guide to interpreting the information in all of the logs somewhere out there.
Hi, I have a question about custom fields in Jira. I would like a custom drop down field where I can specify DisplayName and Value. For example: DisplayName  ...
Hi, I am trying to create the following automation: If a ticket is in waiting for reporter and a customer comments on the ticket, ticket should go into waiting for support status. ...
...ondition like this: Find out if checkbox1 has valueA = true (checked) In this page https://jsutil.atlassian.net/wiki/display/JSUTIL/JIRA+Suite+Utilities+Workflow+Conditions#app-switcher I d...
I have three JIRA add-ons licenses to update. All three fail with the the message "Cannot complete the requested license update. Please specify a license to to update. " Since trying...
The header at https://marketplace.atlassian.com/plugins/com.patrikvarga.jira.storyquality/server/overview says 'for JIRA Server 6.0 - 6.4.14', while the latest version Version 1.0.2 Summary says 'Jav...
Hi How can I add a condition for Create On Transition to ignore the post function if a "Relate To" issue link already exists? Thanks
JIRA 7.1.9 ScriptRunner 4.3.9 I noticed there is a (new?) canned script called 'Configuration Exporter', and as moving configuration between instances is always a hot-topic I wanted to explore what...
Tell me how you can change the creator of the request?xxxxx.jpg
Hi all, Hope you have a good day. I have Jira Core Cloud with 3 business projects. I'd like to send customised email to recipients list once the status is changed from ToDo to InProgress. My email ...
Upgraded JIRA to 7.0.11 , Service desk to 3.0.10, then JIRA to 7.2.3 and SD to 3.2.3 and cannot see information in Service desk projects relating to queues, reports, customers etc Used the...
I swear I found the option where you could rename the customer visible side of a status, can't find it again. Any hints?
I want to measure Unassigned time: Issue Creation time - Issue Assigned time and Open time: Issue Creation time - Start Progress automatically and record thme into Log Work? Is it possible to d...
Hello, I have created an instance on Atlassian cloud to evaluate JSD and was not able to purchase on time. After 1 week i purchased same instance now my question is that whether the projects & r...
Hello, I have some problems to set up JIRA service desk (as i am new to JIRA service desk): one source sends requests via email to my JIRA service desk (only this source creates tickets, no oth...
Every time a customer user adds an issue to the/an organization the customer belongs to, an email is sent to all other customer users within that organization stating "user xyz shared this with ...
Is there any JQL auto-complete APIs available in JRJC (JIRA REST Java client)? I see some REST APIs available: https://docs.atlassian.com/jira/REST/cloud/#api/2/jql/autocompletedata. Where are the ...
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