We have the following status in our Testing Workflow that is applicable for User Story, Task, Sub-task. image2016-9-29 20:9:33.png However, when we try to open and update the user story, ta...
I want to add "💩" to ticket description field and get error: Exception occurred: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while updating:...
Hi, I am new to JIRA and when trying to configure with MySQL database, getting the below error. Error connecting to database null, message from server: "Host '<servername>' is not allowed to...
On JIRA Software 7.2.2 (and Service Desk 3.2.2), Scriptrunner 4.3.7. When trying the build in script - Switch to a different user, the script throws an exception: java.lang.NullPointerException: Ca...
We are moving to Data Center and have it setup with the two nodes using shared home and can connect to each separate. We now have been getting our network guys to configure our VIPs, DNS and F5...
HI all, My customer want to see the all issues he created from day one(open and closed both issues ). but my service desk only show 10 issues. I need to change this. So some one please help me...
This question is in reference to Atlassian Documentation: JIRA Performance Testing with Grinder Are the links to the git repositories still up to date? They don't seem to be working for me ? root@t...
Hi All, I want to start with Writing Groovy Script, I am currently facing challenges while configuring the IntelliJIdea with Atlassian SDK 6.2.9. I have correctly configured JDK 1.7 but while tryin...
This question is in reference to Atlassian Documentation: Releasing a Version (Kanban) By some reason screenshot on the page si not shown and opening in new tab returning 403 error.
Hi, What I want is that when the user chooses a specific value in a drop-down list it will trigger a mandatory comment. I´ve been looking but cant find anything about it. Is this possible? &...
2 days ago my avatar dissapeared! at sprints I look like blue guy. I'm trying to upload my logo onse agait, it's typed than all done, but it's not true. Please fix avatap problem, it's r...
This question is in reference to Atlassian Documentation: Setting up service desk users In the customer list I don't see the possibility to select multiple existing users and assign them to the newl...
Hey, since we are planning to improve our Service Desk and Knowledge Base quality I wondered if we are able to take a look at how our users interact with JIRA and Confluence. My main concern fo...
Hello We have 25 service desk users and 200 customer users. Only the 25 service desk users may work on the tickets, servicing the 200 customer users that are able to create tickets via the customer...
We manage our internal projects using JIRA Core, and one of our external vendors has JIRA. We would like to be able to view the issues from our vendor's JIRA in our system as well, without havi...
Hello experts! Does anyone implement HR system using Confluence and JIRA? Are there any recommended plugins? Thanks!! Naama
Hi, all In our setup we have 2 weeks sprints, so I assume that all our Project types s'be <Scrum Soft Development> type. At the same time that agile Workflow doesn't work fo...
We would like to know how we can create linked issues between one JIRA Agile to another JIRA Agile with different domains (different companies but all related)
I want to add additional fields while creating a project so that I can filter different projects like Funding by, Sponsored by, etc? I can see fields can be added to the Issues type like Bug, Epic, S...
Hello, We are working on an integrated DevOps Solution, and JIRA and Bitbucket are important apps in this stack We will need to integrate the authentication for all the apps. I saw in the forums s...
Surely there is a better way to do the upgrades. We would love to follow the relases closely; But geez, you have to worry each time that something huge is going to fail and you loose your entire&nbs...
Hello, I have multiple teams in my Portfolio 2.0 plan and they all use the same sprints, but when I try to view their capacity Portfolio makes me switch to Team View and then still doesn't sho...
We would like to allow for certain Service Desk Customers to see All Service Desk Customer requests that are submitted. They cannot be made an agent.
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