Community resources
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Community resources
Jira
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Hi, I am using the following 'Custome Script Post Function' on 'Create' transition and is the first post-function and does not seem to work. It is checking for the issue type of a ticket, based on t...
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Hi all, we are using JETI together with JIRA Service Desk and we have decided that closed issues stay closed. The point now is that we would like to automatically send a reply to inform custome...
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Hi all, I just read that Atlassian has added organizations to JIRA Service Desk which is a feature we would really like to use. Unfortunately I cannot find any information on which version we w...
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Hi All, Anyone using the latest apache httpd with Latest JIRA ? Is there any compatibility issue? Please advise. Thanks!
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I have way too many questions below, but am looking for any best practice for managing large numbers of agent teams. Thanks in advance. Enterprise Agent Teams in JSD We're a large ent...
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I will call service after every 15 minutes interval of time
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I am transitioning an issue when the issue is commented with a particular word. I need the person who commented to be the the actor of the rule. Is there any way to so this?
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I am new to groovy, so I need some guidance: 1.) I'm trying to write a listener that executes on ticket creation with the following variables: def issueManager = ComponentAccessor.getIssueManager()...
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Hi All, I know the exam is 2 hours but not sure how many questions we are getting. Any idea ? Thanks in Advance. Andrian
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Today we got this challenge two JIRA's (on premise) Issues are being synced between the two JIRA's using exalate Only labels which start with 'pub_' should be shared, all the rest kept in...
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We installed the JIRA Calendar Plugin, however I cannot figure out how to access or set up a calendar. Please advise.
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Our company is using JIRA in the cloud. A user emailed comments to a ticket using the correct email address and also putting the issue number in the subject line. I can see that the comment was logge...
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hi, I have a workflow JWB file, however I dont see a option to import that file into JIRA. I can see only Create New and Import from Market place. Can you suggest me where is the option to import th...
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This question is in reference to Atlassian Documentation: Logging work on issues I am using a task as a template for a small process/playbook. I added 3 sub-tasks for each thing we have to do in thi...
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Smartsheet in their JIRA integration only grabs fields from the Create screen. Their response is: "The reason we only grab fields from the Create screen is because the Jira SDK that we use to interac...
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Topic is JIRA Portfolio Is there an ability in JIRA Portfolio to do the following in a single view. This would allow us to assign resources according to their availability. Project ...
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I have an instance created in SQL Server on my server, inside this, I have created a database named "Jira Service Desk". From a client computer I installed Jira Service Desk, during the installation...
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Is it possible for Atlassian to properly create the AtlassianId login for to work with password tools like 1Password and LastPass? Currently the Captcha kicks in all the time. I know othe...
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Hi , I got this error few hours ago and i dont know why. The following plugins are required by JIRA, but have not been started: Gadget Directory Plugin (com.atlassian.gadgets.directory) Atlassian...
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I took the steps from: https://confluence.atlassian.com/jirakb/migrating-from-jira-server-to-jira-cloud-779160826.html The third step is rather vague: Create an XML backup of the issue dat...
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Hi, We have a requirement to have a link field and right now it is limit to 255 character length, could it be possible to increase the max length? JIRA url: https://mfsadmin.atlassian.net Tha...
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