I know that if I go to Issues->Manage Filters that I can see a list of all filters I own along with a list of subscriptions set for each. What I'm interested in knowing is how/where to see a list ...
Hi, I installed JIRA on Windows Server 2012R2. The issue is when i try to access any administrative functions (Add-on's, System etc) it doesn't show Administrator Access Page. But i want&...
Hello everyone, I am toally new to JIRA. So far I worked with some other bug/issue trackers. I am interested in moving to JIRA. Regarding this move I need some informations and have some questions: ...
This question is in reference to Atlassian Documentation: Receiving requests by email Ask your question here...
Is there a way that the clients fill/update the information about their environment before raising tickets? like a plugin etc
I have tried to import a CSV file into JIRA (server 7.1.7), the file is created out of excel 2010 but saved in csv format. The file is 4k in size. I want import the file into a incident type I ...
...avax.inject.Inject()} @Named("issueSearchService") public class IssueSearchService { private final SearchService searchService; private final JiraAuthenticationContext j...
I had a few old sprints which were part of testing boards I defined once when I started to integrate the JIRA in my team. These were projects and boards created only for testing. Since they al...
Hello everyone, I am trying to import projects and issues via JSON importer. I can chose my file and upload it, but then I get a page not found for the following URL: http://OurCool...
Hello, I'm already wrote the Installation instructions for installing JIRA data Center. One precondition is to install all nodes on the same data Center. Can someone explain me the reason for this a...
I'm setting up JIRA Service Desk for a system where I want to be able to log a ticket against a named 'reporter', however that reporter won't have access to the system. When I try it at the mom...
Eu preciso converter várias tarefas em subtarefas, mas uma por uma está demorando muito. Existe uma forma simples de resolver?
image2016-7-7 2:39:49.png I want to change the created data format. I prefer view the exactly date and hour. How can I change it?
I use queues on JIRA Service Desk, but I want to use on JIRA Core. How I do it?
I wanna setup my domain on JIRA Cloud, but I didn't find documentation about it. How could I do it?
I use JIRA Service Desk with a Kanban board, and want to put time SLA on the card. How can I do it?
Well, I use Jira Service Desk on cloud and when my customer open a request JSD send a message automatically. But I wanna change this. I wanna write my automatic message.
Hello, Is there a JQL which I can use in rest calls to fetch certain list of attributes from Jira? For instance, I want to fetch details(fields like Project name,key,type,project lead, assignee and...
Sub-tasks displayed in the Backlog are not under the parent task. Sorry for my english.
Is there a way to restrict adding CLONE prefix to a cloned subtak summary?
Hi, We currently use components to capture some of the following information for an issue: Affected customer project id, e.g. P1234 Affected application Among others. Each might have multiple v...
Mail was sent to the Service Desk as plain text, JIRA then lodged a ticket, but changed the text in the ticket as follows: A config file was pasted into the email content, it had hashes (#) at ...
This question is in reference to Atlassian Developer Documentation: Support Dears, Our project is using JIRA 4.0.1. I want to know how to set custom field to mandatory. Would you giv...
Every time that someone emails support@mydomain.com, it generates a new support ticket in my JIRA Service Desk project. However I have a number of support tickets that have the wrong customer em...
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