Community resources
Community resources
Community resources
Jira
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Hi, How can i prevent e-mails from JIRA being reported as spam. It has come so far that e-mails registering spam, are being registred as spam. If you can access our JIRA Service desk Portal, please ...
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Hello I have deleted one customer for JIRA Service Desk Project and now they want this the same e-mail to be added back to the same project. If i try to add the same e-mail address, the messag...
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Wanting to search for issues that I have assigned from unassigned issue queue to a specific user. In the activity history for example this is displayed as USERXXX changed the Assignee to ...
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Hello I have a question. Is there a possibility for customer on JIRA Service Desk to mark Issue done from their side? One customer asked if they start an issue and it happens that they resolve...
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Hello I wanted to ask if anybody knows if JIRA Software allows to add customers as read-only users to see their projects? Also there is a question about licensing. If there is a possibility is...
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Hi Regarding group ownerships(custom field), we need send notification to members team dependent on change issue team (custom field).
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I want to get all tickets of service desk by creator. How i can achieve it using OAuth and jquery. My application in .Net can u pls provide sample code to authenticate rest api using oauth and get ...
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...ctionContext still references a HttpRequest. URL: 'https://jira.u-blox.net/browse/BP_R12'. Attempted to clean up: true 2016-12-19 12:03:45,070 http-nio-8080-exec-14 ERROR anonymous 723x506476x1 l5iq1z 10.0...
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Hi, I want to hide a custom field on create issue screen in JIRA When i run a script after creation of ticket in Jira, the value of that field is populated and should be displayed on the edit/...
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Anyone knows what is the best add-on for Burnup and Burndown chart?
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Does anyone have any tricks to populating a newly-created select-list custom field with a large number of options? I have to enter in 100+ options and would prefer not to do it manually. I don't see ...
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I have 10+ groups in my issue security scheme. I want the ticket to auto generate this security level based on the Reporter's group. For example, he is from group C. When he creates this ticket, I wa...
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I am moving from Bugzilla to Jira Ondemand. To get there I'm importing my bugzilla issues into jira server (then into ondemand) I'm getting this error when I try to run the importer "Error connecti...
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...etSkipScreenCheck(true) } // validate and transition subtask def validationResult = issueService.validateTransition(user, it.id, 111, issueInputParameters) if (v...
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I am working with our development team on resolving some timing issues. We discovered that the remaining balance does not update automatically with existing issues. If we create a new one/clone an is...
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I use labels to help identify which items in development have been added to our pending release notes/wiki. I use 'InWiki' to denote items that have been added to the release notes/wiki and 'NotInWik...
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I am trying to set up a workflow post-function for a custom field. The Googles suggest using JIRA Suite Utility for the solution, but as the admin, I can't enable the JSU add-on! Please Help! ...
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Application links have been configured to use "OAuth (Impersonate)", as recommended. These links show that they are properly configured and should work. However, when an issue is mention...
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Here is my exact condition that I'm trying to use: issue.priority?.name == '0 - (P1) Emergency' && issue.components == 'Message Wait' My condition is actually not working. I can ge...
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I would like to set up my notification that way: the watcher of the issue is notified only if he's in a defined group same for reporter. If he's not in the group, even if he's watcher or reporter ...
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I am wondering if anyone is using Service Desk for thier MSP business? If so, do you have one project for Help Desk ticketing etc or did you create a project for each client? Not sure ...
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