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Community resources
Jira
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I am doing a system restore and it is asking for a license. Which Jira product license should I include in the box, Jira Core, Service Desk, or Software?
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I've inherited a JIRA board used by our helpdesk to track issues raised through from backlog > development > testing > live. Is it possible to run a report showing all the issues which are ...
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I try create Service with JIRA 5.X Development Cookbook I have JTricksService myjtricksservice.xml Next step: "Install the plugin using the Universal Plugin Manager (UPM)." When i try to...
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I already have my notification scheme set to send emails out to a few users. It works just fine when I create issues from the create button at the top of the screen. However when I do a bulk upload t...
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Hi, I am facing issue with running a groocy script in the ScriptRunner which is throwing a strange error. The original script was waorking in Jira 6.3, but now we have upgraded Jira to 7.0.11. ...
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I am new to velocity, and trying to figure out how to create a JIRA release note template that groups tickets by a custom field and displays wiki markup formatting as the description from another cus...
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I try create Service with JIRA 5.X Development Cookbook I have JTricksService myjtricksservice.xml Next step: "Install the plugin using the Universal Plugin Manager (UPM)." When i ...
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When I press the “Complete sprint” button, a dialog appears showing number of completed issues and “1 issue was incomplete”. But there is no hint of the offending issue. What is it name? It seems im...
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Cannot copy paste a screen shot to an old comment in JIRA 7.1.7. However, I can paste a screen shot while creating new comment or attach a image while editing comment. Why this shortcut 'Ctr...
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User Management --> Users --> Create User I create the user and supply valid email address, that user does not receive any email notification for new user or password reset. That user ca...
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Hey everyone, I have 2 projects: software development and marketing. 1. I set the development project to Scrum project, what should be the project type for marketing? 2. What is the best practice ...
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This is the oddest thing. Her name is set up as her full first name and last name. But when she logs in, her name gets changed to just initials. She uses Google to log in. I change it back. She logs ...
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In a issues I have description field set to "Wiki style renderer" When editing the description field I use something like Bold I get *C. TESTS* not C. TESTS. Is there a setting I'm ...
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Units of time change from one SLA report to another. We want to be able to configure the time unit and have it remain consistent between reports and regardless of the age of Issues.
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we moved to JIRA recently form other tool. when we start creating issues the issue ids created like ABC-1, ABC-2 where ABC is our team name. But I want to have issue ids created or starting from ABC...
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in JIRA Portfolio 2.0 The "themes" function presents a report that shows three pie charts. Respectively they are: target, estimate and actual. Taking an example of three types of customer exper...
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in JIRA Portfolio 2.0 The "themes" function presents a report that shows three pie charts. Respectively they are: target, estimate and actual. Taking an example of three types of customer exper...
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By JQL I want to know the date when the issue was assigned to a particular person
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When we add a sub task to a user story it moves the user story up to its own row on the board. How can we stop this from happening?
795 views 1 1 Deleted user April 19, 2017 -
is it possible to make a ticket on one board dependent upon another? For example, the ETL team now has its own board so we don’t need to maintain ETL tickets on the Prism/SalesTracker boards. However...
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HI, I wanna delete the priorities that existes today in my Service Desk to create new priorities with new names. I would like to know if I delete the existing priorities the issues that has these p...
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Greetings, I am the administrator of two projects created with shared configuration (Project-C was created after the Project-B and its based on the latter one mentioned configuration) - what I...
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The initial problem is that the Components view is not configurable and shows resolved issues too. I have created an issue filter for each component as a solution, that filters out issues havi...
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Some basic info about my Sprint configuration: I currently have my Sprint hooked into my Sprint Burndown Gadget. I have two Epics within this Sprint. Each Epic has 10 Stories. Each Story h...
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I'm using portfolio for our Roadmap which meant that the scope I'm playing with covers multiples years. I would like to know if this is possible to have the team velocity increase over time ... let ...
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