Our JIRA instance decided to go down today. What information would you need besides logs to help us get to the root cause of this problem?
I would like to know what is recommended to have an "Issue Type Scheme", "Workflow Scheme", "Screen Scheme" and "Field Configuration Scheme" for each project or if it is better to use the same scheme...
How can I setup Jira Proxy server in remotely site ? is there cache or acceleration function of proxy server?
When I add a customer to a Service Desk organisation an invitation email is sent to that customer. Is there a way to disable that?
Hi...I have a JIRA service that I need to run every other Wednesday at 11:59 PM...I have been searching and apparently is not as easy as it sounds, since I have to create some kind of expression with...
Every time I create an issue, I have to click on the issue, then assign it to my kanban board? Can you not create an issue directly?
This question is in reference to Atlassian Documentation: Adding request participants I am noticing that when our Service Desk agents send an email out to customers and CC other people that are not ...
When you do an issues search, there are duplicate "Time Tracking" Fields available as columns: Original Estimate, Time Spent, Remaining Estimate. There is a "Regular" version and what appea...
I need a JQL query to show all issues that were update within a work week, Monday through Friday. I've tried different combinations of the startofweek and startofday but I cannot seem to get it work....
I have the Herzum Approval plugin set up to kick in for the DONE transition. I am unable to ensure an issue's resolution field gets set, either when automatically transitioning (when using AWT, and ...
Hi! I'm trying to increase the value of a customfield by 1 in a post-function using groovy, but i have no idea how to do it. EX: if my customfield_10546 is checked (it's a checkbox), i want ...
This question is in reference to Atlassian Documentation: Allowing anonymous access to your project In particular, I would find it very useful to allow completely anonymous access to (only) view pro...
We just did a data refresh to our test environment to test out the latest release and some new addons. We did not pull over the attachments of all of the prod issues though as there is some PII data ...
We have a user that wants to be added as a watcher to all the issues in a project (on multiple projects). We've written querys/filters for him, and tried subscriptions and RSS feeds, but the results...
My requirement is to create a filter which need to show last 1 week change which is resolved after 4 hrs from schedule start time
On the Issues Search page in JIRA, when using the Column Chooser, there are duplicate options for the "Time Tracking" fields of: Original Estimate, Remaining Estimate, Time Spent. One of the v...
On the Issues Search page in JIRA, when using the Column Chooser, there are duplicate options for the "Time Tracking" fields of: Original Estimate, Remaining Estimate, Time Spent. One of the v...
Hello guys, I have been trying to create the following report. The tasks moved from statuses "a,b,c,d" to status "z", without due date change or that the due date was changed, but for le...
I am hoping to edit the filter for one of our boards that allows me to show everything in the Backlog column/status, but only what has been changed in the last weeks in the In Progress column/st...
Want to access Test Cycles created in a particular project . How we can access the test cycles using REST API
nearly every second time i go to a JIRA site, I need to press reload, so that the browser show me the content Doesn't matter if I enter the URL directly or come from another JIRA site (via link) &n...
This question is in reference to Atlassian Documentation: Connect Bitbucket Cloud to JIRA Server applications It seems that the instructions are for linking a single user account. How do I set this ...
can I set up a field for post code then JIRA then validates and offer the rest of the address?
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