Community resources
Community resources
Community resources
Jira
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I have a workflow that many projects user. I like to re-use workflows. I brought on a new project and the only minor change that this project needs is for the resolution values to be diff...
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Hello all. I've checked a lot of posts, but in most cases it was 2013-2014 years and I wish there could be experienced people with 2017 best bractices. So, I have pretty complicated case which I'll ...
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I updated a workflow with a new transition where I could move an issue from In Progress back to Open. This allows me to move the issue back if we decide not to owrk on it right now, minimi...
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We use story points to estimate amount of time to complete an issue during the sprint planning process. Assume 1 story point = 1 day of work. Before starting the sprint, I go through each each item a...
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On JIRA Service Desk 3.6.0 some SLA "Time to first response" and "Time to resolution" are not displayed What is is wrong to explain that
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I want to use capacity view but as explained in the tutorial, I do not see team option under which c
I want to use capacity view but as explained in the tutorial, I do not see team option under which capacity view is supposed to be listed. All I see is Dashboards, Projects, Issues, Boards etc
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I can define the JIRA issue types to be associated with custom fields, i want to be able to do that for the built in types as well. I want to show the Built in field "Component/(s)" in...
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Running JiraSoftware evaluation licinse. Purchace starter license . how do I apply new key to my instance
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Hi all, We have a project that has a large number of Kanban boards. I would like to add a new column to all of them rather than go into each and configure it manually. Is there a global 'prof...
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Hi, We currently have JIRA's application and its respective PostgreSQL DB on a single Windows VM. We are a team of 10 where we create hardly 5 tickets a week. We are planning to use it ...
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In JIRA Cloud the 'Issues' sidebar includes a large collection of filters that we don't use. For example (Open, Done, 'Viewed recently', etc.). Is it possible to delete, or at least hide, thes...
895 views 3 1 Deleted user August 4, 2017 -
Hello Community, I am looking for a way to only show Tasks where all Sub-Tasks do not (!=) have status Open. I can select Tasks by using: issuetype = Task But how can I acc...
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I create a task (called Task1) and a sub-task (called Task2). Somehow the Issue Links of Task1 shows blocks Task2 and the Issue Links of Task 2 shows is blocked by Task1 Should the Task2 ...
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When I use JQL below: project = CLN AND (created >= 2017-08-01 AND created <= 2017-08-04) ORDER BY created DESC Items with create dates on 2017-08-04 are not included in the search results as...
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This is what the console says in IE. What can we do to allow customers with IE to log on to the JSD?
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Hallo Gemeinde, ich habe die Aufgabe, dass Kommentare, die zu einem Ticket gemacht werden auf Wunsch direkt als Mail an der Kunden geschickt werden. Hierfür dachte ich, ist der Button "mit Kunden te...
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Hi, 1. To build a burn-down (or burn up) for the entire project, not for a single sprint. I need to see the overall project's progress and trend, not only for the local sprint. 2. Ability to use a ...
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While installing the Tempo Timesheets for JIRA add on on JIRA Cloud, I'm getting below error. "O host do complemento retornou o código de resposta HTTP 400 quando tentamos contatá-lo durante a insta...
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Hi, We have recently upgraded our test instance to the version 7.4.2 with which a new problem arose. When trying to import projects using JSON importer we get the following error: 2017-08-04 10:45:...
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Hi, we customized the default workflow. Now we would like use the new workflow for every starting project automatically. With many projects it takes too much time to change the workflow from Jira d...
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The ticket shows in the filter search however, when I look at the kanban board it's not there. The ticket type is Bug and it has it's own workflow. Bugs are only showing up either in th...
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Hi All, Can someone please let me know where the data is stored for when you log holiday or sickness etc for users? This is when you go into Time Tracking then click on a cell for the day and choos...
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Hi there! I get error 500 if try to move an issue from ToDo list to backlog list. Could some one advise me, where should I look for an answer? http://take.ms/oI5hg
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Hi, I get an error when trying to start JIRA as a service. Error message: A service specific error occurred: 1. More help is available by typing NET HELPMSG 3547 (And when I type that in I...
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Hi, I need to hide a custom field from the issue view page if issue status is "Open". The field is having default value and later it will get automatically updated during workflow. So i expect it n...
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