Jira won't start after other applications were upgraded

[Kevin Van Kammen]

I can't get the Jira or Tomcat services to start.  This happened after several other applications were updated on our server.  Any thoughts on what could be wrong?  I tried updating it to the latest version, and it still won't start.

[Lars Olav Velle]

File system permissions?

Port already in use?

What does the log say?

-Lars

[Kevin Van Kammen]

Log shows the following.  I'm not sure exactly how to fix this.  Any ideas?

[2017-08-03 13:35:05] [info] [12544] Commons Daemon procrun (1.0.15.0 64-bit) started
[2017-08-03 13:35:06] [info] [12544] Running 'JIRA151015081439' Service...
[2017-08-03 13:35:06] [info] [12296] Starting service...
[2017-08-03 13:35:06] [error] [12296] Failed creating java C:\Program Files\Java\jre1.8.0_111\bin\server\jvm.dll
[2017-08-03 13:35:06] [error] [12296] The system cannot find the path specified.
[2017-08-03 13:35:06] [error] [12296] ServiceStart returned 1
[2017-08-03 13:35:06] [error] [12296] The system cannot find the path specified.
[2017-08-03 13:35:06] [info] [12544] Run service finished.
[2017-08-03 13:35:06] [info] [12544] Commons Daemon procrun finished
[2017-08-03 13:36:35] [info] [12180] Commons Daemon procrun (1.0.15.0 64-bit) started
[2017-08-03 13:36:35] [info] [12180] Running 'JIRA151015081439' Service...
[2017-08-03 13:36:35] [info] [ 1336] Starting service...
[2017-08-03 13:36:35] [error] [ 1336] Failed creating java C:\Program Files\Java\jre1.8.0_111\bin\server\jvm.dll
[2017-08-03 13:36:35] [error] [ 1336] The system cannot find the path specified.
[2017-08-03 13:36:35] [error] [ 1336] ServiceStart returned 1
[2017-08-03 13:36:35] [error] [ 1336] The system cannot find the path specified.
[2017-08-03 13:36:35] [info] [12180] Run service finished.
[2017-08-03 13:36:35] [info] [12180] Commons Daemon procrun finished

[Lars Olav Velle]

Does C:\Program Files\Java\jre1.8.0_111\bin\server\jvm.dll exist?

Check where JAVA_HOME points and make sure that it exists on the file system.

-Lars