We are currently testing JIRA approval workflow. We are able to escalate for approval, and able to send and receive notification mails. Only two links available, to turn off notification for that cas...
I am trying to create control chart but how do I depict upper and lower control limit?
We noticed this evening that 22 of 45 add-ons in our JIRA environment are suddenly incompatible. And we see this across multiple 5 different instances of JIRA. We haven't upgraded JIRA re...
Background : We have nginx setup to loadbalance requests to Jira and we had a successful implementation using Sticky learn. However considering the sticky route method as mentioned in Atlass...
Today I attempted to create a new board for a Project Management Project and am receiving an error that says, "Error" The Project must be a Software project." When did this change? I h...
In cloud JIRA I like to see what tickets were updated by "joe" in last 24 hours. You would think that this is something that is available out of the box, or am I missing something? &n...
I use the Scrum board to plan my sprints based on orignal time estimates for my user stories. Each of my user stories has several subtasks. When I view a story in the issue view, the estimates are al...
I recently updated Jira from version 6.2 to version 7.5. Everything is working smoothly except for when I end a sprint. In the past, we would end a sprint and it would say the remaining stories are b...
Installer says: "if you don't have a working internet connection" Installer says: "Specify your license key" THERE IS NO BOX TO ENTER A LICENSE KEY.
Hello, My board contains three different issue types but I cannot distinguish between issue types on the board unless I click on the issue card. I am using Jira Core Cloud and wa...
Hello, I get the following error message when reattempting to login to the system settings. I am administrator and get in the settings but everytime when I get prompted again or timeout again I get t...
When sending in an email to one of my service desk project if I have too many attachments in my email it won't create the ticket for my Jira project. I'm assuming it is because the attachments in tot...
I have a scripted validator checking the summary for "we are sorry". I was wondering if there is a way to catch all iterations of this phrase? (i.e. We Are Sorry, WE are SoRRy) Right n...
Hi, Is there anyway to reset the log work information once it is put in? I am trying to fix one of the ticket with the log work information entered in wrong by the user. E.g: it was logged a...
We have a custom Team field I created a long time ago in JIRA Software. I would like to replace this field with the JIRA Portfolio shared Team field. However, when I add the JIRA Portfolio team field...
Hello Community, I want to know if there is a way to grab all Epics, no matter what project they may be in, that are linked to stories under a specific project. For example, I have project HTP wit...
Hello, Every quarter the operations team has to do the same set of tasks, let's just say patching UNIX servers. I know I cannot clone the current task because it clones all information, inclu...
I need to use jira on politic campain
I've been trying to limit an account to a single project in JIRA to make sure they cannot view any other project in the company's JIRA platform. I created a Group and added the users, I created a Wo...
I just purchased a new jira license and I 'edit' the key from plugins/servlet/applications/versions-licenses in my browser. I get a success message but after I browse away and browse back it sho...
Do you provide a concurrent form of the application for Jira? If so, what is the product called and is it self-hosted? Do you have a version for 25 concurrent users?
We are trying to create JIRA stories by text content and PNG images sent through email. The content seems to load correctly in stories but PNG image attachments are removed whereas JPEG images are ac...
In a scenario that we have Service Desk + Jira Software, Every Issue opened in Service Desk can be cloned automatically to JIRA ? And if so, is it possible to work just throughout the boa...
In my Epics I have 2 fields: 1 - Release date using a date picker 2 - Release quarter using a text field Early into a project we only know the quarter (2) and farther in we know the ...
Hi there, We would like to release a version, however we want some of the tickets (which are not been done) to be pushed into the next version. Thank you, Chrys
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