Hello In portfolio, completed issues are not showing even though I have selected the Status filter, "Open and completed issues" and I have completed the completion date. Thanks for your ans...
Hi - our cloud instance has been down for a while now and is stopping several important meetings from going forward. is there any way to escalate a jira support ticket beyond the "escalation" button...
Hi: We need to develop a plugin to send an email in a transition: when we click "Ready" in one issue (the transition would be "DONE"). This is possible? There are many pluging that the...
I'm amazed how unresponsive Atlassian's support is! We are on-prem as well as cloud customer. My team has been trying to reach out to support AND Sales - no response for a few days.&...
Sheme is customized and works. Permission is customized and works. It can't be a problem like this. Thanks for your help and have a nice day, Nico Höfer Finanzen....
Hi. We experience 'Linked issues' field data loss while getting validation error messages like 'summary: You must specify a summary of the issue.' How can we fix that? Detailed description follows...
I have an issue security scheme allowing: Assignee/Reporter/watcher to view and action on the issue. Causing the bug: the current assignee clicks on assign button and in the pop up : [ ...
Hi, My environment: HPL ALM 12.2 JIRA Software 7.5 ALM Synchronizer 12.55 When i try to synchronize defects from HP ALM to JIRA Software, i get the message: Endpoint parameters ch...
Hello - Trying to run a cron job at 3PM each day - is the syntax supposed to read 0 0 3 ? * * Thank you, Scott
I'm trying to create a project for our team and this project needs all it's issues to be private so only group members can browse issues. One exception is that I want it so I can add watchers to iss...
Hi I set a default value for security level field , it works when i create issue But when i create linked issue ,required field set none is there a way to fix it?
Is there a way to get a list of all the filters I have made my favourite, I wanted to see a list in my browser Thanks Grant
I've seen some older posts around this discussion but wanted some more up to date knowledge. We are researching the best tool for test case managment and have landed on a couple choices, Jira+Z...
We have a customer upgrading to Jira 7.4.4 from 7.1.10 at the end of the week and have found that subversion is no longer provided in the later version. Is there anyway to retain a tab that will show...
com.atlassian.cache.CacheException: java.lang.IllegalArgumentException: owner must be null for system avatars com.atlassian.cache.CacheException: java.lang.IllegalArgumentException: owner must be n...
Previously issues removed from a sprint using right click could be put in a future active sprint. Now they go straight to the backlog. Is there a way to re-enable the behavior to put the ...
I'm trying to update a custom field ("Field B") based on the value of another custom field ("Field A"). "Field A" can change as soon as the work starts, so "Field B" must be updated accordingly. ...
How can I change EazyBI account owner ? I have created it for another user and it's made me account owner by default I want to make another user as account owner. How can I do that??
I`ve got a "library" with common functions, .../scripts/util/Helper.groovy: package util import ....... public class Helper { public String getCurrentProjectKey() {...
Hi Team, Can you please tell me how to add more observers to the one task? Many thanks
After receiving JIRA ticket from users, We required some more information required from users, That time i will put status is "pending with user". The end user will reply for our questions but t...
I have a issue that is in infinite loop when I try to open, the other issues are working, but this is loading, I looked in the bank and the occurrence is la, what could be?
Hi Guys, In Jira issue I have Original Estimate (hours) and Remaining estimate (hours). But I need to create 1 more additional field with estimation, let it be "Pessimistic Estimate" and I ...
We have enabled email puller in our jira service desk software. This pull email from our gmail account. Most of the time this works. However, there were few incident this didn't happen. We could see ...
How can I make a MySQL query to fetch some data from the database and display it in issue fields? Can I make a jira filter with that SQL query? For e.g. There is a table in our company ...
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