Jira

HI, is there any way to disable or remove the 'Find help form' searchbox on the jira service desk portal?

• developer
• jira
• jira-cloud

How do i get Collecting customer satisfaction (CSAT) feedback data using script runner. I need to get the values of rating, comment and received date of issue so that i will copy them in differ...

• customer-satisfaction
• groovy
• jira
• script-listener
• scriptrunner

I am creating tasks from my email account (gmail) Problem is - when email contains Hebrew letters, they come as gibberish:   From: sender name Sent: Monday, October 23, 2017 12:32 PM T...

• email
• jira
• language-he

We're seeing some issues with our Jira instance running in a Docker container and connecting to an Oracle database, where some operations intermittently take 103-105 seconds. The rest of the tim...

• jira
• jira-software

Situation: 1. I created an Epic and named it 'Test' on a "Business" project (not a "Software" project) 2. I created a story that I connected to this epic, also called 'test'. 3. Later, I renamed t...

• epic
• epic-link
• jira
• jira-work-management
• rename

Jira feedback popup of issue collector does not open everytime after clicking the feedback button. The Issue collector code is embedded properly and I could successfully save the feedback (of type bu...

• jira

Hi there; I have a selectlist for cities. For example; Amsterdam Budapest Athens Ankara Oslo user_group_1 responsible for  Amsterdam Budapest Athens user_group_2 responsible for ...

• jira

Hi, We want to send email to Service Desk Customer for bug or problem bulletin with Jira Service Desk. But in service desk portal, the customers don't see our created bug or problem issues and the s...

• jira-service-desk
• jira-software
• server

Hello Team, We need to automate the Project creation. Could you please share the answer of my below queries; 1. What could be the standard procedure/steps for this? 2. Is there any API or any...

• jira
• jira-administration
• jira-development

Is it possible to add new fields to the issue collector? I want to add a due date and label field if possible.

• jira

As a Jira administrator, our process requirement is below: Jira crate a date custom field as read only after crating an issue, if possible? thanks in advance.

• bitbucket
• confluence
• jira
• jira-service-desk

I need to attach the same file on about 108 tickets together. Is there a way to do so?

• jira

How to get the path to the attachment? def path = ComponentAccessor.getAttachmentPathManager().getAttachmentPath() log.info("Path " + path); But there is no attachment in this directory/

• groovy
• jira
• jira-service-desk
• scriptrunner

Hi all, in order to develop a plugin for my old Jira v3.12.1, I need a proper Development Kit, but I can't even find te version I need. Please, can anybody help with the version or, even better, wit...

• developer
• jira
• jira-development

..

• jira

Hello, I try to import a issue with JSON file. I have custom field : Customer Request Type like this: "customFieldValues": [ { "fieldName": "Customer Request Type", "fieldType": "com.atlassian....

• jira-cloud
• jira-service-desk

We would like to synch our own Jira Service Desk with the Jira Service Desk being used from a customer. Once a customer creates a ticket in their Jira Service Desk it should trigger the creation of ...

• jira

Hi, We are frequently facing issue in the JIRA login, it gives error that username and password is not correct. I happens randomly not for all the users. We are not able to find any errors in the l...

• jira

We have setup 2 Jira Installations, one Jira Service Desk on Host A and Jira Software on Host B. Both applications are linked bidirectional to each other. We are able to link an issue in Jira Service...

• jira

Hello, i've another problem on Jira. Follow the details I have  custom Field (type date pik) called "END DATE" I have a post transition on my workflow (when is the final status the cust...

• jira

For example, I have a whitelabel product, and each time I do a customization I have a list of 20 tasks that need to be added in this new project and they are all the same. Is there a way to, once ne...

• jira

Could you please confirm whether the latest JIRA version 7.5 will work in Linux RedHat 7.3

• jira

  Is there a way to have automatically raised issues/tasks? The situation is this: we have several issues that we do every day, or every week, or every month, or every year...we would like to ...

• jira
• jira-service-desk

My requirement is Once the job fails in jenkins, JIRA ticket should be created automatically. Can anyone help with this issue soon?

• jenkins
• jira

, I would like to know how to enter the estimated efforts for EPIC, Sub task and how to log the actual efforts for each sub task which needs to be reduced from estimated Epic efforts.

• jira-software