Community resources
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Community resources
Jira
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We have a JIRA service deks we use for IT support. Our users email in their issues. When they click "visit the support portal" they can only see comments not the original email that they sent in. &...
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Hi all! Please help me with my case: (comment: i have add-ons JSU) I want to be able to change the assignee, but (!) if assignee has been changed - i need to get the value of the field ...
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Hi, I need to filter issues if their status is not resolved after 2 days. I use this filter to send e-mail to the manager. I plan to utilize cron expression in Jira but I should first write th...
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Hi, I want to know if permission can be added on request types on JIRA Service Portal. Scenario: I have many customers, i want some customers to have access only on Request Type 1 and some on Requ...
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Hello - In JIRA, I can catch an issue update event, for example. I like to know if JIRA would fire this event, only after the changes are saved to the system, or it's fired during the saving of...
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As a Jira administrator, our process requirement is below: Jira crate a date custom field as read only after crating an issue, if possible? 1st Once i Create an issue i don't put date, 2nd if i ...
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In Search Test Execution, sorting the issue number in ascending order will not be sorted in ascending order ...It is difficult to find the cause for the problem.
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I would like to make an inquiry. An error occurs when you create an issue with the Agile Dashboard in an IE browser. - Correct inputs : 오늘의 날씨 If you enter as shown above - Error input : ㅇㅗㄴㅡㄹㅇㅡㅣ...
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I have a Scrum Board that I wish to configure the board settings for. When I go into board settings, the spinning wheel appears and it never loads. This is only happening on a single project /...
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I cannot see anything in my account to get this working. I can only see my license and invoice. Please advise asap as I bought this software just for the weekend. If its not possible, plea...
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All the email tickets are being created except for 1 customer. I have sent emails from my email with the same subject and it works fine. I have had the emails forwarded to jira directly and now have ...
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Hi there, When importing how do I specify special characters such as TAB or NEW LINE in text fields such as Description thanks and regards Seán
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...etBehaviourContextId() == "createFeed") { getFieldById("issuetype-field").setReadOnly(true) } But this doesn't work. Am I missing anything or is this because of the styleClass I've used. issueaction-create-s...
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I'm using Jira Cloud. How can I tell how many attachments have been uploaded on my cloud instance? Also, how can I tell how many comments have been made on the same instance. ...
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I need to know whether I can; a) download an attachment from someone else's issues - then edit it, then re-attach it to that same issue. What access do I need? and does the issue need to...
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Hi there! I am using the Atlassian.Jira SDK with .NET and have the code below. However, not all the custom fields associated with my Jira issues appears in the CustomFields collection? Is the...
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We want to hand off all the level one JIRA admin work to another team without giving them full admin access. We want them to able to manage only user and project permissions without being able to ch...
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I am currently accessing Jira data using Python and the Rest API, and authenticating through a Jira account designated solely for reporting. However, I noticed that my reports were not pulling in all...
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I've followed the instructions in the following two documents: https://confluence.atlassian.com/adminjiracloud/managing-project-permissions-776636362.html https://confluence.atlassian.com/adminjira...
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We recently switched to the Kanplan Board. Is there a way to generate a report that tells me how long tasks were InProgress->Done. Currently it looks like the reports are going off the created dat...
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The "People" section is missing from my issue view - assignee, reporter, votes, waters, etc. How do I fix it? It was there, the new UI seems to have altered my views and I can't get it to like the wa...
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Hi, Has anyone considered making a plug-in that would connect SharePoint's Issue Tracking app to Jira? If not someone should and you would be a rock star for doing so.
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I am trying to add SLA's to a Group and the posted documentation doesn't work for the version I am o
I need step by step instructions on how to create SLA in a Project
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In all the forums I've read you have to do the following things to create client specific projects (and to let them see ONLY this project): 1. Create a client group 2. Create a project role for the...
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I have been using jira for ages. the new lira interface is a bit confusing for me. I can't find where I can do admin stuff like configure the workflow.
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| June 23, 2025 8:35 AM PDT |