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Jira
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Can you help to write a query that pulls in ALL subtasks that are open but their parent is CLOSED? i need to get 2 filter queries: subtasks in a project which are open but their paren...
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Automation Smart Value check if {{now}} between 9:00 am to 4:30 pm PST update a custom filed to True
I'm working on an automation task and need to set a condition to update a custom field to true if the current time is between 9:00 AM and 4:30 PM PST. However, I've encountered an issue: when the c...
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I need to find out what specific user was inviting people to have access to JIRA and Confluence. When I look at the Audit Log, it says when the user was invited but not who invited them, Thank you.
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Can anyone provide guidance on how to configure the needed non-human Jira Service Accounts for an enterprise-wide Jira Software to GitLab integration? The integration will potentially include hundre...
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Hello, Together with my team we are getting these error messages when trying to access our JIRA account : 1st Error i...
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Hey, I have a strange issue, I am using the V2 API on prem and I am trying to get the estimate field returned for a list of tickets which I have. When I do a GET on: api/2/issue/{Issue_ID} s...
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The Quick Comments are distracting and take up a lot of real estate in the empty Comments field and they're not necessarily relevant. They're certainly not 'needed' in comments. How can we dis...
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I want the "*" to show for each required field on the CREATE screen and not allow the user to submit the new ticket until all required fields are filled in. I configured the fields as required in Fi...
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Hi Team I am looking in to query for Date format instead of 04/01/2024 currently using ({{issue.created.format("04/01/2024")}} - {{issue.created.format("08/31/2024")}}) Now ...
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Hello i want to create automation when issue stay in in progress status 2 days and more task will be commented But day calcualtion will be included only business days can i show you 2 example...
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At the beginning of each month, all task statuses are reverting to "In Progress". We haven't set up any automation, so do you have any idea what might be causing this?
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Hi, working on data center automation I try to get Version which start and release date fit specific date. As data center lack fixVersion iteration I searched and find similar case: &n...
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Hi all, I already asked similar question, but some info was missing. Therefore, I am asking it once again with more info. I need to automate the jira process, so that if the jira is...
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Hi, I want to create 3 boards: Board A Board B Board C How can I separate statuses from A and B boards with "In Progress"? When I transition an issue to "In Progress" in A board, the issue also ...
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How do I create a dashboard or generate that shows number of tickets closed/resolved by each support person? Thanks Chris
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I use the API to get the total spent time for issues. I have noticed a discrepancy in the time reported for one issue between the "total" field and the "worklogs." When I use "/rest/api/3/search" wi...
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A new associate is trying to log in to do his Lessonly but when he puts the code in from his authenticator its says the code does not work
217 views 1 0 Deleted user August 5, 2024 -
Currently i've set-up JSM for the customer support. Once we received ticket from customer, I have to assign the ticket to developers which there are in the JIRA software project.
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Unable to import test case due to an error although all the fields I have configured seems correct in the CSV file. Also I have saved CSV file with UTF-8 encoding. Still I am rec...
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Dear, There are several search options within Jira Projects: by project title, customer name and until recently also via a so-called 'deal ID' in our organization, which is a custom field, o...
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Hi Team, In our Org analyst have been leaving the default issue type "IT Help" when resolving cases. We have hence introduced a new Issue Type called Initial Triage which will be default set on any ...
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Hello, We want to implement Atlassian Guard. We wonder how to manage accounts that are not in the company domains (suppliers), but that we can manage on the ID Provider. We'd like to kno...
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Hello, I am new to Forge and need to request different baseURLs from my Forge front end. Currently, Forge doesn’t support configuring multiple remotes within a single module. While I can s...
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I'm trying to set up an automation via Jira rule builder. The requirements are: if a ticket has been in the 'in review' or 'code review' status for more than 2 days, then I want to send a notificatio...
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Hi everyone, I'm currently working on creating a user forum for employees to interact within my company's internal news site. We're using Confluence and Jira, and I want to integrate a forum that ...
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