Hi Team, We have Jira software installed in a separate server and Service desk installed in a separate server. SSL is installed in the server 1 where jira-software is present and SSL is not installed...
Hi Community, I am upgrading my Jira from 7.2.4 to 7.2.7 version, what all steps and things I need to take care of. Do I need do a database migration, since I have a database. For patching is DB mig...
Hello All, I would like to hide internal comments in JIRA tickets from customer. In my organization, Service Desk team are having some internal discussions and they are adding comments as "Com...
I am working on configuring fields. I have a field which provides the user with multiple options. One of the options is "Others". I want the screen to pop up a "Text Field" when "Others" is checked. ...
Hello Atlassian, We are experiencing an issue with one of the epic ticket. The issues under epic are not visible and give an error "Error rendering 'com.pyxis.greenhopper.jira:greenhopper-epics...
Hi Team I am reaching out to you on one issue which I am facing in my project Customer need : to see one particular project in JIRA I created Group, Permission Scheme. I attached user wit...
My workflow didnt have a post-function to set resolution, as a result more than 1000 tickets are closed without resolution set. I tried to edit in batch but the field resolution does'nt appear when ...
Q. Is there a way of displaying the detail view for an issue below the board, rather then next to it? A lot of our staff have a monitor in portrait mode. This means that when an issue ...
I have a multiple jira projects. I finally got a screen scheme set up the way I want it and I am trying to apply it to all projects. When I go Project > settings > screens ...
I have a set of projects today which differ in only a few respects: Project name Custom fields have different values Workflows are same Issue Types are the same Using a "Shared Configuration" ...
What happened to the ability to edit a workflow?? I used to be able to, as early as a week ago, to edit a workflow that has been assigned to a project. Now, I'm getting error messages all...
Exception occurred: com.atlassian.plugins.rest.common.json.JsonMarshallingException: org.codehaus.jackson.map.JsonMappingException: Caught JdbcSQLException for select ACTION.id, ACTION.issueid, ACTIO...
i get so many emails from jira that i sometimes end up missing comments where i have been @mentioned. i'd like to create a view on my dashboard that shows all of the times i have been mentioned ...
I'm trying to make a post request to perform a transition (transition issue to Done), but it keeps giving me a 403 error. I don't think this is a permissions error (ironically), as I am able to make ...
I got strange problem. I installed core, then Secure Field add-on. Create few Secure Custom Field. Then I change whole system to Jira Software. Now got problem: When I try simple search, and try...
Hello all, I'm trying to return all sprints (active/future) for a given project. For reference: The overall objective is to get the end dates of the sprints and send an email with the...
Hello, I have issues being created through the API (from Salesforce), but they do not seem to be using any of the post-functions I have created for that workflow. In particular, the Bob Sw...
Newbie here! A colleague set up a new project in the new Jira beta. Sure it is supposed to be simpler, but you lose functionality. The Settings are now limited to just Details and People. The issu...
I want to find the Sub Tasks which are having a different FixVersion than the Parent Story.
Hi, we are in testing phase were we need to decide if JIRA suits us for our needs. Our JIRA service desk has public access and we need to prevent public users to have access to JIRA core website.&nbs...
Hi, in my jira (7.6.1) I have a custom field called "Co-Assignees". It is a multi-user picker that an author can use for adding assistants to a task. I'd like to define a filter that gets me all is...
Hello everyone, I am trying to build a query that fetch tickets from a list or project and another list of projects but only with a specific component: project in (HU17, C360, CISRE, CCSO, EE17, EE...
Hello: I am trying to use the JIRA power-up feature in Trello. However, each time I input our unique JIRA URL, the applications do not connect. The authorization dialog box just "hangs" and the conne...
I am trying to find a way to import a CSV file which will only create a new story, if there is not an existing story for that issue. For example, if there is a value currently in the labels field th...
I would like to create a new issue whenever a new Version is added to a project. I'd like to: Listen for VersionCreated event on any project within a specified project Category Category would be ...
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