Jira

My team gets tickets from Service Desk and also have their own Team Board. For awhile, they've been working off 2 separate boards, but it's hard to figure out what to pick up next and split release ...

• board
• jira
• project

In our process we have sub-tasks for development and QA. The time estimates are on these sub-tasks only, the parent has only the "rolled-up" estimates. As these sub-tasks go thru their respective wor...

• jira

Hi I have JIRA software and service desk living on different jira platform and I would like to duplicate the certain items from service desk to software. I am planning to use webhook for this purpos...

• jira
• jira-service-desk

...erviceDeskCommentCreateParameters publicComment = serviceDeskCommentService.newCreateBuilder() .author(emailSenderUser) .issue(issue) .publicComment(true) .body("This is a public comment via SD service") .build...

• jira
• jira-development
• jira-service-desk
• jira-service-desk-development

I want to use AUI RESTFul table in my plugin. But my table will contain complex data. Table cell may contain list (which must be rendered as select2 in edit or create mode) or AUI Toggle Button. Thu...

• app
• javascript
• jira
• velocity

I'm trying to write a filter (or set of filters) where I want only issues that have links of a specific type that all have a specific version assigned and I do not want any issues if there are more o...

• developer
• jira

Hello,  I'm currently building a small script that adds a user to a project's role, and I'm not sure about the user value. I followed the documentation at https://docs.atlassian.com/jira/...

• jira
• rest-api

I'm trying to set up the JIRA application with the help of PowerShell. It seems that even if the JIRA license key is passed via a POST web request, it's not reflecting in the DB.  While posting...

• jira-software
• licence
• powershell
• token

I have a small issue while i use the below code.      MutableIssue mutableIssue = (MutableIssue) issueEvent.getIssue();      if(projKey.equals("its")){     ...

• developer
• jira
• listener

I've added a User Picker (Mutiple User) field to attached SMEs to a ticket when the group is selected. However I am unable to edit the field except when using Custom rules. I want the SME's to have t...

• jira

Hello, I have a plugin that I need to send datas to another server. Now a days we have system that pass this datas through call GET and do serialization of a class and deserialization in another ser...

• developer
• jira

I am trying to find out how I can restart the SLA count, when a Service Desk ticket is re-opened.  Welcome any thoughts - thank you

• jira
• sla

When I started write shceduling for my plugin I've found this tutorial: https://developer.atlassian.com/docs/atlassian-platform-common-components/shared-access-layer/scheduling-events-via-sal-tutori...

• app
• jira
• schedule

Hello there, I am currently putting together a JIRA Kanban report for my team to use, and need to set up some reporting for my Leader. I am a first time user to JIRA and doing something like this, ...

• component
• jira
• report

Hello, I'm having issues w/ notifications and when distribution lists receive emails.  When creating an issue, only myself,other admins, or if another user is reporting should receive emails. &...

• assign
• comment
• jira
• notification

In our organization we often have large groups perform UAT before a release. Many of the participants are front line employees and do not have JIRA licenses because they don't participate in projects...

• jira
• test
• worklog

We have a need to prevent members from a specific group from editing any fields on an issue, except for a few custom ones. We are using JIRA server and have ScriptRunner in place. My initial thinki...

• developer
• jira

I"m setting up a simple WF in JIRA: NEW <-> IN PROGRESS <-> IN REVIEW <-> TBV -> CLOSED There is also a loopback from TBV to IN PROGRESS. I've set up the right WF triggers so ...

• bitbucket
• jira
• workflow

Hi All.  In description field, we are using advanced formating (frames, colors, icons etc.)  (more detail how to format text  https://jira.atlassian.com/secure/WikiRendererHelpAc...

• description
• export
• format
• jira

We have recently upgrade from JIRA Server Service Desk 3.1 to 3.6.4 in a test environment to test before upgrading production.  The issue that we are seeing is that the previous permissions for...

• jira
• jira-service-desk

My brain hurts. How would I write JQL to pull all issues that are in an epic(s) that are part of a version without specifically calling out each epic in the query? Another way of saying it... I've ...

• developer
• jira

Is there any other way to customize thank you for a text of issue collector ... we have an option to do this using changes done into Jar file...

• issue-collector
• jira

I am trying to debug my javascript code for a jira plugin. Is there anyway to unminify the javascript code during the build process (atlas-mvn package) so when I install it into a production instance...

• developer
• jira

I have developed a custom field, that is able to store two values (a number and a unit chosen from a selectbox). Field values are represented by a simple carrier object, that has just getters and set...

• configuration
• custom-field
• jira
• jira-development

We have a JIRA webhook that connects back to a Slack channel. For internal troubleshooting purpose, we need the JSON message that JIRA posts to Slack when this webhook is triggered. Where do we get t...

• jira