Hi everyone, Can someone explain us the correct use of "DURING" command works about Jira filtering? On the other hand, we are doing a reporting plan. We need the amount of developed tickets (DONE) ...
Dear JIRA Community, I have JIRA 7.9 on production and would like to create an custom issue collector with my own custom fields. However, there are only 6 predefined custom fields as you can see on ...
Hola, Alguien me puede explicar como funciona el comando DURING a la hora de crear filtros en Jira? Por otro lado, estaría muy bien poder filtrar la cantidad de tickets dearrollados (DONE) durante ...
I was asked to migrate Jira Service Desk from 7.10 to 7.11. Everything seems to work but when I start the new version, the sidebar (of f.e. service desk project) doesn't contain the sidebar shortcut...
Hello, I have change my workflow and try to remove some statuses as to minimize the transitions. Now, i can unable to see my board. Any help will be highly appreciated. See below my workf...
Hello, I have 4 custom fields: "customer priority", "Impact", "Urgency" and "calculated priority". When customer priority is empty, Impact = "high" and Urgency 'High" then calculated priority =...
Can i specify Organization and Reporter in Issue Collector Javascript
Hi, We have users that want to integrate UpWork with JIRA. The issue they are having, is logging into JIRA (or integrating) from UpWork. JIRA usernames are firstname.surname but in UpWork they...
My backlog used to have only 20 items. After I change the workflow, now all the done items from released sprint appear in my backlog as selected for development. Anyone knows how to restore the bac...
We are able to import Epic, Story and Subtask along with Work log for the backdated projects Burndown chart(remaining time estimate report) and sprint report do not consider the worklog based on t...
Hi All, We have custom field named 'Documentation' underneath that we have provided (?) help icon. Now the problem is when I go to Create an Epic issue type, but a different project and issue ...
I want to track how many times issues have failed in QA status in my project. How can I do that?
Kindly find attached the image . Appreciate help as soon as
Hi community, I created two sprints and one had been started. I couldn't start another sprint as the "Begin Sprint" button is unavailable. Is that mean only one sprint can be started at the same tim...
Issue with the board after the upgraded happen on Monday, August 7th. Hi all, I am missing in the board the tab where I can Switch Sprint. Anyone know how to add back this access? Thank you in advan...
I have been sandbagging the new Jira experience because of the lack of control over the order of fields when viewing issue details from the Kanban screen. Can the ordering be customized, allowing one...
I'm new to JIRA, so please be gentle! We are using an Agility board to manage our work, however I would like to be able to add checklists to stories / tasks so that I can tick off milestones within ...
I recently setup a test server to update our JIRA installation from an outdated version and bring it up to version 7.11.2. As part of this test upgrade, I asked our DBA to restore a copy o...
Field names in Salesforce contain two underscores which are impossible to render correctly in Jira. I would like to be able to disable markup within a line of text, either in issue descripti...
We use the JIRA Service Desk for allowing our clients to enter in support tickets for our software product. Recently, a bunch of clients are stating they cannot enter in tickets because of two reason...
With a Jira issue collector, can I use the value of one field to dynamically hide another field? For example, if someone answers "no" to a question can I hide additional fields from them?
We're on Jira Server 7.3.8. I just created a new project (Project B) cloning an existing configuration (Project A). I also created a scrum board for Project B. One of...
i would like that when an issue is moved, to a specific issue type, a specified wiki should automatically attach itself to the issue. such as a default link to a confluence page, when the issue type...
How can I wildcard and issuetype field? For example project = My project AND issuetype = "ALL". I want to see what is available before i do an issuetype IN(a,b,c) etc
I'm currently running JSD for customer support, so what I need, is to automatically create JIRA ticket when customer submits support request in JSD. Can someone advice on how to do that or is that ev...
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