The client selects the component when creating an issue on the support portal. I have several clients for whom I developed programs (components). How to restrict the visibility of component...
Hi guys, we have already an existing project with many issues distributed through all columns but the Time Tracking field was set as an optional since project creation. My question what would be the...
We're trying to migrate from HipChat to Slack. For our Service Desk, we had two rules, one which sent a message if ticket was created, and a separate one which sent a message when the assignee was se...
Hi, we have three Jira instances at hand we want to consolidate into one (new) instance. For the time being we do not have full admin access since the Jira instances are managed by a different team....
I want to make description have panels in them by default. Is there a way to do this with the cloud version?
I just created a board but it seems that the UI is not functioning correctly. The problem is I cannot delete it. Please help There is also no delete option on the Boards list.
Hello I try to create a create to find issue containing a string in the summary. But the results are not correct. for instance I have a query : project = "Projet Name" AND summary ~ "config*" Tho...
Hello, i have a question about the preview of all the issues. Currently when i go to a project, i get to see a list of all the open issues. But i can not see which issue is assigned to whic...
Hi, If a user is de-activated in jira and then tries to log into the application, the system says "Username/Password" incorrect. But still he/she is able to change his password and trigger a passwo...
The literals translates with InProduct in the Boards don't work when I use Microsoft Edge
I have been trying to install Jira Software on a new server however something goes wrong. I can install the software, then choose to setup Jira myself and point it to the DB I have created. The test...
Hello Our JIRA instance hosts a lot of projects for multiple customers with remote access from our partners. Because of confidentiality issue, we expect a user cannot gain access to any other ...
Hello, I would like to have the assignee field mandatory (i.e. issue not unassigned) in all status of the issue, but just not in the backlog. In backlog, we still don't know who will work on it, so ...
I created a custom field for story estimation I want to use the standard burndown chart to display progress against this field. But I cannot get the field to display as one of the optional fields t...
Hello folks! I trying to update drop down select custom field in Jira 7.6 and got the error. What is wrong here? : def cfm = ComponentAccessor.getCustomFieldManager() def im = ComponentAcces...
Hi I would like to remove old users from my account but JIRA says that i can't remove them as they have comments in issues, are watchers i X issues etc. The old users are deactiveated. Is there a wa...
looking for code snippet for building or retrieving jira issue
Hi Support, Please note, We have renewed the atlassian account for Jira software purpose. But, we have to take the renewal for after some days...
We are trying to get the "Fix Version" release date to also appear on User Stories. We want the same date that is on the Release Tab where you have the Fix Version Name and the Release Date ass...
The Trello connector mini site states that it is compatible up to jira server v7.10.2. I'm running jira server v7.11.0. Anyway to make this work?
For some testing, it would be nice for me to only have to start the Jira dev environment once and then access it from different devices (different machines e.g. linux and mac and also smartphone...
Hi We have installations of 2 jira one is developer sbox and prod the prod is on closed environment both uses AD ,but on the closed environment when i go to users management --&g...
I am trying to update issues using import CSV given below: Issue key,Summary,Progress,Date Modified IPC-11,Task 1,30,20/Jan/2018 01:00 IPC-11,Task 1,40,20/Feb/2018 01:00 IPC-11,Task 1,50,20/Mar/2...
I am trying to update issues using import CSV given below: Issue key,Summary,Progress,Date Modified IPC-11,Task 1,30,20/Jan/2018 01:00 IPC-11,Task 1,40,20/Feb/2018 01:00 IPC-11,Task 1,50,20/Mar/2...
If I have Atlassian Access, does it mean my Jira users will be automatically deactivated when I deactivate the same user from my SSO provider? Meaning, if I deactivate my user from my SSO provider, ...
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