Hi All, I have a problem. I have set up a service desk project for one of our clients. The process we want to achieve is: Client User --> Log issue on client service desk --> Client service d...
Hi, Can we restrict the user from logging work for previous month. As per the scenario, I am trying to disable the time spent field in the Log Work Screen, if the Date Started is having a value of p...
Reporters and Watchers in the project are NOT receiving email notifications on issue updates. 1. All users profile is set with Notify Me: Enabled 2. Project using default notification scheme ...
I want to be able to edit my project boards within jira/atlassian but somehow the button doesn't show up in my space. I found multiple articles like this; https://confluence.atlassian.com/jirasoftwar...
Hi, We need 2 address to work on the same Jira instance. I understand that Tomcat is involved by configuring the certificate. For now im talking about self sign. My question is, wha...
Does JIRA have the capability to restrict board such that only certain users from a project have visibility to it? Use case: I have 10 boards for 10 teams all working under a single project with the...
We use the Google Drive integration with Jira to attach files directly from Google Drive. The file continues to live in Google Drive, but the preview of the file (if it is an image) shows up within t...
I am trying to connect my postgres db and test the connection using Jira setup. I have created a new db and postgres user. but it throws tcp/ip error should we need any jdbc connector for pos...
hi, I'm installed jira and make project. but It can't connect project and connect error page. I want to help yours. It is error message below. ---------------------------------------------------...
I need get user email address from jira project Role,Assignee,Watchers,ProjectRole. using java API.
My Jenkinfile is having checkout scm step and it gives a broad output of GitHub which I don't want to be display in console output of Jenkins Job. Please assist me to hide this.
Dear jira, I have an issue, I was trying AD sync and so happen that the users in my Jira Helpdesk also exisit with the same name in my AD and thus all the agents are being overwritten as Use...
Hi, As in the title, I'm a complete new user to Jira and currently trying to figure out how to use it as a software project management solution for my company. I've listed out a couple of basic star...
Hello, I recently upgraded JIRA to 7.11.2 from 7.X.X (don't remember the previous version.) My org has setup incoming mail setup to add comments. It was working flawlessly before the upgrad...
As title. How do I turn off auto attachment upload for comments if I cancel it at the end? For example, I paste an image it the comment box, it will upload the image automatically. Is there any op...
I've been monitoring our release burndown for several projects and am reporting to management the scope changes every two weeks - points completed, removed and added. I've noticed that for past sprin...
Is this a bug/ glitch or did I miss something in settings? Why is everything missing but the issues? Where is the title, the save as button, the details button and the search bar? What it looks like...
After setting up OAuth and connecting to my GitHub organization, I am not able to see any of the repositories, including the ones I own. Any help will be greatly appreciated!
We first acquired licences for Jira Software. I was then looking for a broader Project Management software solution and noted Jira Core was advertised as doing this so I signed up for the free ...
I am trying to set up workflows that transition an issue type by calling in our build pipeline. Specifically - when an automated test is run, move an issue type (testCase) to "running" and the...
Hello, My company email doesn't have POP/IMAP option. How could I forward the emails to Jira to create tickets?
I find the issue in the All Issues search, but I am not able to post it to a Sprint or place it in the backlog. Any help would be appreciated.
Hello everyone, I have a field called Problem Type associated to one of my screens which is called "Create a Problem". I also have other screens to create other type of issues like Requests and Inci...
I'm assuming this may be a permissions issue, but how can I disallow or remove the Import Issues button from my Create Issue screen. I'm on Jira Cloud. Thanks for any input.
I import into the Description field and it imports as one big paragraph with no linefeeds. I used Notepad++ to show hidden characters so I know exactly what's in the file. I tried LF alone as well as...
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