Hi, Is it possible to extract the information that one would normally see when you hover over an SLA within an issue? I have attached a picture of what I am trying to report on - like the % of that...
How can I copy an input from 1 field to another field using automation? I wanted to copy an input from a field and move it to a read only text field on our existing tickets. Can we do this using aut...
is there any way to do that? thanks for reading.
Hello. Need assist for SLA threshold breached. I able to come out with value "SLA Violated" base on below rule : But when to come out with the value " Within SLA" based on below rule : ...
I would like to ask on this updates from JIRA Service Management. Does my existing workflows in Changes, Problem will not be affected on the said updates or it's only the features indicated only will...
Hello all, I have jira cluster datacenter with 3 nodes. But i keep getting attachments alerts whenever i added a new attachment to an issue, I couldn't access it. the alert is like the following: &...
Hi, I am trying to build an Automation that will set the Due Date of an Issue to be the Sum of the Original Estimates from a JQL Lookup + the Issues own Original Estimate. I have built an automatio...
Years ago I set up an additional email address for our Atlassian invoices to go to. They are then entered automatically into our accounts payable system. That email address is NOT a...
Another company is taking over our software and I need to copy our Jira Board to their account. How can I do this and include users and epics.
I've been unable to access my sidebar in Jira for the past week from any browser or network, I see the following error message below: Is this a known issue? Darren
My account was reactivated which was removed some time ago. But when I tried to sign in and reset my password I'm not getting any emails with the reset link. user ema...
Hi everyone, I am unable to see Issue Type Hierarchy on JIRA I have added an INITIATIVE issue type, and wanted to link an EPIC under the INITIATIVE or under an issue Type called PROJECT It wo...
I have a very simple automation set up that is supposed to update all sub-tasks on an issue to fill out a custom field from the parent issue. The workflow is only 2 steps. When: Issue...
Tickets that have been marked as DONE a long time ago, are appearing in a newly created (active) sprint. I have checked the ticket history and there is no indication that the tickets were manu...
How can i pull time tracking feature on a dashboard to see how many hours a developer went over? Im unable to pull that info on the dashboard or burn down chart.
I've pinned fields and they display as expected. But if I log out and log back in, they are not there. How do I make them persistent?
Recently changed over from Jira DC to Jira Cloud. IN DC we had a user created that would comment the aassignee's name "@assignee" on the ticket. In Cloud the rule is working but no longer commenting ...
Hi I wonder if Atlassian provides the usage report on the extensions / add-in? It is difficult / impossible to know who is using it and how it is used in the company. How Can I get...
Hi, I would like my team managed Board to sort by priority. After reading community posts I created this filter. It isn't working. Any advice? Thanks!
I need configure a automation rule to the repo. And I want that automation rule for the particular repo
Dear Team, Is there any possibility to change default change address to something in Opsgenie email integration. I can edit the username part of the email address but not the domain which is sh...
I have a board that I do not want other individual contributors to see all the tickets on the board, but I want to assign them tickets that they can see, comment on and generally work on. Is this pos...
Dear ALL, is it possible with Jira Data Center to get the comments from a lookup issue? I use Jira DC version 9,12,12. Thanks, Vincenzo.
Hello all, I have a business user who is looking to build a JQL with the following requirements: For comments created/modified within a date range (not issue created) For a specific user (comment...
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